Deborah Dole Best bank ever. I never have to look any farther when it comes to my banking, questions, or other financial needs. Every one of my needs is handled seamlessly. Plus, we all get that home town feel from every employee which makes it all the nicer to bank here.
Arielle Dawson This place needs to be investigated by the feds ASAP since they are handling people’s packages.
1. Rude customer service. Did not take the time to listen to what I needed and got my Tracking number wrong.
2. Was told my package wasn’t there when it was.
3. Hung up on over the phone several times if they did not have an answer for me or frustrated by doing their job.
4. Purposely ignore phone calls instead of resolving the issue
Please avoid this place at all cost. They are horrible at doing their jobs!!!
Jesse Wood I’ve been dealing with the Elmira branch for a few years and they are amazing!!! Great customer service always polite and smiling. Kaitlin has been the one that always helps me always smiling and answers my questions without making me feel like a burden.