Freeway Insurance - Rochester (NY)

Mr. Bosh A friend recommended this agency to me and it was totally worth the trip! Dan, the gentleman that worked with me is AWESOME. Very knowlegable, easy-going and honest. He went over all of my policies and informed me on how to optimize my coverages. Now I have better policies from highly reputable insurance companies at a far lower cost than I was previously paying. I recommend everyone take the few minutes to go over your policies with Dan. The time spent will definitely be informative, and most likely save you money.

Nicole Zervas Adsitt We were referred to Crowley Insurance by a friend and I am so glad they did. Mike was professional, knowledgeable and helped us easily navigate through our transition to new insurance carriers. My questions were answered thoroughly and promptly. They made the entire process incredibly easy and I did not have to worry about anything—they handled all the details. In the end, we were able to get into insurance policies that better suited our needs and we saved money. I only wish we had made the change sooner! I highly recommend the Crowley team for your insurance needs.

Michael Jones Paul has been our agent for many years. He always returns calls and emails promptly. He continually helps us with having the right coverage at the right price for our families needs. I would recommend him.

Deborah Szesnat I have had Allstate for over 50 years, since I was a teenager. My parents always had Allstate, as well. I always get prompt responses and good service from my local agency Nora Sosnowski and Jennifer Normandin.

Malorie Spaziano I have been with Diane Meeker- State Farm for years and never have problems! Heather is absolutely amazing and very thorough! Everyone there is so personable and makes it a better experience!

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Laura Mac John and Denise at State Farm are hands down one of the most helpful and professional insurance agents we’ve ever worked with. From the moment you walk into their beautiful, welcoming office, you feel like you’re in good hands. John and Denise took the time to explain everything clearly and made sure we felt confident about our coverage choices. They were both very patient, knowledgeable, and genuinely care about finding the best solution for your needs. It’s clear they go above and beyond for their clients, and it shows in every part of the experience. I’d recommend them without hesitation to anyone looking for a trustworthy and friendly insurance experts.

Carl L Sep 5,2024-was long term satisfied customer, moved out of their service area and went to another company, came back to Cooperstown and signed up with Biertz, NYCM again because of past ***** star service. Thank you Ben & Beth for all you do and have done. Carl

Nicole Guzman This insurance company should thank Dianita. Dianita has been the only person that has been able to help me out with either a payment question or any questions I have about my insurance. I had dealt with other companies and insurance agents and nothing but pain. The pandemic has been so hard but Dianita always been very understandable. If you have a question or need help Dianita is the best person to speak with. I will always recommend her.