Freeway Insurance - Rochester (NY)

Rickie Hatlee As always, MURANDA, my agent, working with my car insurance, is exceptionally wonderful! I would recommend this company and give it 10 Stars if I could! MURANDA is just a gem, she is efficient, pleasant and the nicest person to do business with.. Im so glad I found this company.. definitely TOP NOTCH!! Even when I call the 800 number, EVERYONE is ALWAYS efficient and pleasant to deal with.

Orlando P. Gavin and his staff were absolutely incredible with my claim. He was very professional and answered all me questions. My wife and I have dealt with other insurance companies before and it was a disaster. They helped process my claim quickly and painlessly. Definitely recommending to friends and family.

Hilary Geary Had an absolute headache of a situation to deal with, and Becky Faatz was just wonderful! So pleasant and helpful, she made it SOOOOOO much easier to get exactly what I needed. 100% recommend giving her a call if youre in need of insurance!

Ken Hodges The agents are so knowledgeable and helpful. They make you feel like family. Ms. Liz is a life saver, and a gem of an agent. From day 1 she was helpful and made what can sometimes be a stressful experience a pleasure. This is what an insurance experience should be.

Katy Barnhill Ive applied for insurance quotes in the past and within minutes I was bombarded by multiple third agent calls. So annoying! With Waffle, I was able to apply online and within minutes I found a plan to cover my pet. It was incredibly easy and overall, I am very happy with my coverage.

Kimberly Pepper Helpful and knowledgeable

Darius Williamson I’ve never experienced a more professional team. As soon as you walk into the office you’re greeted with a very cheerful staff eager to assist you. Their knowledge on insurance was vast and they ensured that I had the proooer coverage at the most affordable price they could offer. One of a kind team!

Aaron Forel I needed a new home insurance in Brooklyn, NY. My Liberty Mutual (MD) agent referred me to Derek Lee. And I am so glad he did. From my first conversation with Derek I was very impressed. Derek demonstrated true professionalism who deeply cares for customers like me. Derek took me through the process of obtaining a new policy and explained complicated issues in a simple manner. Derek has a keen sense to customers need and his top priority is customers satisfaction. He is an excellent communicator and when he says "Ill call you back" you can bet your life on it. Derek is also a great finisher, he will work tirelessly until the policy is finalized. And did i mentioned Customer Service? His, is exemplary, the best customer service one can hope for. The whole process was a very pleasant experience and I feel fortunate to have Derek as my agent.

Amy Judson We have been with Christopher Williams Agency for 10+ years now and have been very pleased with both our Home Owners and Auto insurance. Our agent there is our advocate, finding ways to save us money on our policy without us even asking her to. Shes also friendly and extremely helpful when weve needed to file a claim. AND I love that shes local. Highly recommend.

Nadia Godoy Dealing with insurance is usually stressful but working with Emma was a breeze. She was knowledgeable and took the time to explain every detail of my policy. I’m confident I’ve made the right choice in trusting Emma with my coverage.