Freeway Insurance - Utica (NY)

patricia fose After my retirement needed to consolidate my insurances. My parents used Touhey insurance back in the 70s and 80s. My sister and her family still use their agency. I called and had the good fortune to meet Kelli. She has been nothing short of amazing. Anytime I have a question, concern, or need she is always there to support my husband and me. She displays such warmth and empathy towards our situations, she’s like working with a close friend. We appreciate all that she has done for us.

Claire Guyer I recently became a client of the Bradley Agency when shopping for lower rates. Bernadette and Catherine are so fast to reply to any questions I have, handled an auto glass claim I had in minutes, are always polite and super friendly, and handled all the paperwork when I recently purchased a new vehicle so all I had to do was sign one document! I’d recommend the Bradley Agency to anyone looking for auto insurance!

Cherie Cooper Diane Nies has worked with us over the last few years with our insurance needs. She has been wonderful! But when an issue for our daughter arose she was nothing but amazing even sitting in her car with no power working on a deal for us, that is truly above and beyond. If you need insurance call her!! Thank you Diane!!

Margaret Lacey Berman I usually pay all of my insurance invoices directly on the Nationwide website. This year we were lucky enough to pay off our mortgage so I needed to pay our home insurance directly. The website had not been updated and would not permit me to pay the insurance invoice. So whenever I have an issue I call Frank Manos he always can help me with my insurance challenges. In a matter of minutes Frank updated the situation he was able to accept my payment (I did not want it to be late) and made sure I was set up for next years payment. Frank Manos has always been an outstanding insurance agent and it is a pleasure working with him.

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

Diana Rose My friend highly recommended JMD Insurance and I quickly found out why! Amanda Campbell was so nice and easy to talk with and was very professional! She was quick to get things done, responded immediately to my emails and when she said she will call - she DID!!!! Nice to see that a company still values even the small things matter to their customers. So happy my homeowners is with JMD Insurance Agency. THANK YOU!!!

Brandon Fernandez As someone who has historically shopped and browsed for insurance quotes myself, shopping for a quote through a broker for the first time (here) was quite the experience. My agent Angelina V was sure to communicate and relay the best options for me in addition to helping me finalize everything in record time. I wont hesitate to shop here again the next time I am in need of insurance.

Stella Deng City Insurance provides excellent service with a smooth, hassle-free experience. The team is professional, attentive, and responsive, making the process of choosing coverage straightforward and stress-free. Competitive rates and comprehensive options give peace of mind. Highly recommend City Insurance for reliable, customer-centered insurance solutions!

jodi sarjou Marlene is the BEST! She does everything in her power to help you! She truly a blessing and a God sent! Thank You Marlene!

Daliya Mousumi I have been in the US for 3 years and have used them for all of my insurance needs. The customer service at this agency has been consistently exceptional. They have always been responsive, knowledgeable, and genuinely care about my needs. Their service has truly set the gold standard for the industry. I highly recommend them for their exceptional service.