First New York Federal Credit Union - Troy (NY)

Nessa Maries Cooking Show Excellent customer service!!! Very knowledgeable and cooperative with customers. Highly recommend. All the ladies are friendly and personable. So happy that I bank with them and you will be too!

Johhn Othad Its a ok bank

Reina Rosa I had a fantastic experience working with Homestead Lending. From start to finish, they made the entire mortgage process smooth and easy to understand. Their team was professional, responsive, and always available to answer my questions. They took the time to explain all my options and helped me choose the best mortgage product for my needs. What really stood out was their transparency and dedication to getting me the best rate possible. I never felt pressured and always felt supported throughout the process. If you’re looking for a reliable and trustworthy mortgage lender, I highly recommend Homestead Lending.

Karl Heck I had an excellent experience with Veronica and her firm. I had an extremely high-conflict divorce, and likely wouldnt have gotten through it without their work. Veronica is an advocate that can remain objective and advise her client appropriately even when she knows it isnt what you want to hear. I ended the case in a better place, which is all I can ask for.

Erika Herrera This is a horrible cashing place ... today my father got robbed at gun point. After the detectives came to take the report and investigate... they advised that this cashing place has been reported with the most robberies. Having this knowledge as a business, they should take in consideration all their clients and shut down the place or move to a new location. Just because they say " becareful" doesnt make it better. They get a percent of our money and dont care what happens next. Its so strange that out of all these robberies ...the place itself hasnt been robbed ... hmmmm maybe just my imagination, but be aware about this situation.

Mark Wuerschmidt Excellent as usual, recommend them as we have had great experience with them for many years.

Fred Howard The absolute best financial move of my life ! Joe , I owe you buddy.

Kristina L I recently contacted RJ Caruso for some work I needed done. I sent a request through their website and was contacted back promptly. I was connected with Trisha who was incredibly knowledgeable and helpful. She was able to complete the work I needed done within a day and walked me through the process step-by-step. When I went to the office to sign paperwork the receptionist was just as helpful and kind. I will be using this company in the future and would highly recommend them. Thank you RJ Caruso & Trisha!

Rebecca Lynn I understand that people are human and that they make mistakes but when the mistake is on your end you dont be rude to the individual that is on the other end of the mistake. A substitute delivery person failed to realize they had a package for our stop and marked the package as being undeliverable and therefore instead of correcting their error just left it till the next day which probably reflects the training they received. If its not necessary, items in the package dont really need to freeze so I figured that the person delivering had to return at some point so I stopped at the post office to inquire as to whether I could pick it up instead of waiting for the fairly expensive contents to be delivered the next day and trusting in a service that obviously isnt foolproof. At the time I stopped into the post office I spoke with an older individual, a little shorter with tattoos on their forearm and short hair; they were not the friendliest to say the least, and they informed me that the delivery driver wasnt back yet. OK great. So I requested of my mom to stop and see almost 2 hours later, right before the post office would be closing for the day, and see if the driver and the package made it back yet. When my mom stopped she dealt with the same individual who felt the need to be even ruder to my mother and exclaimed that "someone had JUST been in an hour and a 1/2 ago to ask the same thing". Good, because due to incompetence somewhere in your system that expensive package is floating around in your possession longer than it needs to be, the error was on your end so there was no need to be rude to the individual trying to help you correct it. Youre a government employee, you really need to treat customers with respect. I have spent almost thirteen years in customer service and I am well aware that the way that individual treated me, and especially my mother, is not approved of by any place that employs people, Im sure especially a government entity. Im sure that the employee had lots to do in their day but all they had to do was say "sorry maam the driver isnt back yet" there was no need for them to say any more on the subject and definitely no need to say it in the tone with the level of attitude that they said it with. Though I have dealt with this person in my service job and I can say that its not just there its literally everywhere that they are the most unfriendly individual and probably shouldnt be in that position.