Financial Services - Plattsburgh (NY)

jamal alexandre Long overdue, I received amazing customer service at this location. John assisted in setting up an estate account for a family member who passed away. John was extremely kind, professional, and caring during a very difficult time. He made the process as easy as can be. I Hope to visit the branch for a happy reason next, and to ask for John, he’s the best!

Sylvia S Good Bank

Irwin Janklowicz Experienced agents with great customer care!

Carl L Jan 3, 2025-everything I said on 9/5/2024-is still true today and many other visits. 9/5/2024-Consistently excellent customer service since 1983, under different bank owners. Recent special mentions for current Mgr Mary, Ast Kim, cashier Anneth and yesterdays cashier that I did not get her name yet. Each of the above is always professional, friendly helpful and does their job well. Anneth, who I usually deal with is ALWAYS PLEASANT, and EFFICIENT. 3/19/2025 This banks team is ALWAYS a pleasure to deal with. ----------- Every single visit ALWAYS deal with EXCELLENT PEOPLE WHO DO THEIR JOB WELL AND MAKE BANKING HERE A PLEASURE. Please never change A VERY WELL RUN BRANCH Carl 9/4/25-ATM cashier great; as usual (Sorry do not remember your name, but she knows mine & greets me) A great bank team and the reason I use NBT bank. Thank you for great service Carl L