Financial Development Center an Extension of Heritage Financial Credit Union - Poughkeepsie (NY)

Yetunde I recently closed on a HELOC and I must say the experience was seamless thanks to the assistance of the branch manager, Ellen Brooks. Ellen is truly amazing! From her expertise, kind personality, and attentiveness, I knew I was in good hands. You can tell she is genuinely passionate about her work and providing exceptional customer service. I had a lot of questions during the process and Ellen put me at ease by answering every single one and making sure I truly understood the response. This branch is very welcoming and the team is just as amazing.

Nani Leen Well my experience had always being the best with CCSS THE BEST IN THE INDUSTRY. ALWAYS available to solve any issues. LOVE.

Marina Hall Have charges on credit report from this company never had even heard of them .. kept getting collection calls !!! no knowledge of this company even existing

Mark Friden Mr. McBride is very professional, while also being friendly and approachable. He always explains things in a very understandable way.

Angie Clark Very helpful and consistent they dont ever make you feel like theyre pushing you out the door and they actually listen to you even if they cant help they act like you are actually a person and they treat you with dignity and respect

Kerry Demarest Anytime I have a client (Im a bookkeeper) who wants to change banks but remain local, I recommend CFCU. This has been the case even before they hired Shine who handles business accounts. But its Shine who is so helpful, efficient, and knowledgeable that makes me appreciate this bank so much Im writing a review. Since I only work with small businesses, its a fairly old-school concept that I get a real, dedicated person to assist with my accounts. It used to be like that with all the banks here, but that kind of relationship with a bank has been disappearing for years. Thank you Shine for all your help with all my clients all the time! I appreciate CFCU, and especially you!