Diversified Brokerage, LTD. - Goshen (NY)

Jonathan Bisson I casually reached out to Kaplan to see if I could save some money on my auto and renters policies. I was pleasantly surprised when I learned that amount was $600+ per year with equivalent coverage under another company. Jill was a fantastic agent throughout the process. Her communication was prompt and supportive, and she was an excellent collaborator in finalizing the policies and responding to my questions. I highly recommend her specifically and Kaplan in general. Thank you!

Sonja Klykken-Urtz My Step son was buying his first "new " Truck(on a Saturday) and was trying to find information out on Insurance. I called Knowing they were closed and left a message anyway. My Husband was called back within the hour with quotes. This is the type of service you will receive with this Company. This is one of the many reasons I stay with this company. Instead of being a number you are a name and face. They come to your house if needed,they bend over backwards for you and your family.

Judith Helf Last year, I moved from my former insurer to State Farm for my homeowners insurance. It was a simple process, and all went smoothly. This year, it is complicated by the fact that I am selling my house just weeks after my insurance policy is due for renewal, AND I was seeking advice on renter’s insurance. I knew that I would benefit from some guidance and a bit more personal attention this year. It was my lucky day when Aaron Marshall Bobb happened to be the one who picked up the phone when I called last week.It is a delight to work with him: efficient, knowledgeable, available, respectful, friendly…..all this PLUS a sense of humor (much appreciated at what was a very stressful time for me!) He took care of everything and made it all seem easy. Mr. Bobb is a wonderful addition to the Agency. They are lucky to have him on staff — and I am VERY lucky to have him overseeing my business with State Farm. Many thanks, Mr. Bobb!

Sky Caraballo Julie was very helpful to me throughout the whole process. Answered any questions I had with patience and was able to work with me to get the best quote possible.

Mya Taylor I had the pleasure of working with Jonah, and I can confidently say he is an exceptional professional in the insurance industry. His knowledge, attention to detail, and commitment to providing top-tier customer service truly set him apart. Jonah takes the time to understand clients’ needs and goes above and beyond to find the best solutions. He is patient, thorough, and always willing to answer questions, ensuring that everything is clear and straightforward. His professionalism and friendly approach make working with him a seamless and stress-free experience. If you’re looking for someone who genuinely cares about his clients and delivers excellent results, Jonah is the person to trust. I highly recommend him to anyone seeking insurance expertise!

Patrick Egan The very best Norman was awesome R.i.p. 40 years ago....

Chad Siddall Claims were handled in a timely manner by a friendly staff. Joe and Jen did a great job!

Lorraine Treacy Dan & Jen have been very helpful in meeting our unique insurance needs. Thank you both!

Greg VanMeter Jess and Dan were absolutely amazing! To find well informed, friendly and great customer service is unfortunately difficult to find, especially nowadays. Jess was so informative and helpful for my home owners insurance and Dan was so patient and answered all of my questions and gave fantastic feedback on my term life policy. Theres a reason I have everything through these guys and its because of people like Jess and Dan. Possibly a little pricier than other places but I am a firm believer in you get what you pay for and with these guys, you get quality help and fantastic coverage. Thank you so much!!!

Herman Jenich Sergio is an amazing insurance agent and--even more so--a superb client advocate. He is responsive, knowledgeable, and diligent--and he helps work through tough issues with an upbeat attitude. I am a real stickler for detail and timeliness...and Sergio is among the few folks I have worked with who can match me step for step. He always follows through on his commitments and is available to talk. If he can impress me, I know he can impress you! Lupton and Luce is an awesome agency.