Delhi Telephone Co - Delhi (NY)

5 /5 Chuck Crisell: Our congregation recently began holding hybrid meetings which required a much better internet service. We contracted with Delhi Tel. The sales person was very helpful and the technicians performing the install were on time, very efficient and professional. Every detail has been flawless with wonderful results.

5 /5 Hossam Banaja: Have been using DTCs fiber internet since 2019. I almost always get the advertised 75/75 speeds, and service has been very reliable (with the backup battery, we get several hours of hardwired internet even during power outages). If I had to ask for one thing... Honestly, the base fiber speeds should be at least 200/200, especially at these prices. Its a little unfair to charge $100+ for 150/150 when brand new gigabit+ fiber is right there. I hope theyll consider bumping up the base speeds soon.

1 /5 Ashley Darcy: Cut down poles and left them in the yard called and lady said they would be back to pick them up. Here we are and still got some poles in the front yard. The sad part is my family doesnt even get the Delhi telephone company, but they can leave poles in your yard that they cut down. Oh also the poles have sharp metal sticking out.

1 /5 Noir: Ive had this internet service my family first moved to the area, and originally things worked just fine, it was a steady and stable connection. However over the past two or so years things have gone downhill massively. My connection has become increasingly unstable, supposedly due to the bandwidth being exceeded by the occasional YouTube video or a game of overwatch. The tech support at the 24/7 number and the main office communicate poorly with each other leading to misunderstandings and a lack of anything being accomplished. Whats worst of all is that they use their advertized speed as a shield, saying that connection speeds are "best effort" if ones on copper lines, using this as an excuse for why its definitely not the equipment thats the issue. furthermore, While the employees at the 24/7 line do try to be helpful, they lack the power to do anything meaningful and the employees who work their office are overall unhelpful and give the impression that they feel indifferent to the trouble the customer is experiencing, Yes Ive made sure theres nothing currently running thats draining bandwidth like one drive or drop box, Yes I have a game and skype open at the same time. and No, its not reasonable that the modem should shut itself off any time something like this happens. The worst part of all of this is that even if youre on copper lines, their absolute worst service, youll still pay only ten dollars less than if you were on their fiber optic connection. It seems they make their money by being the only option for many people in the area, much like myself. Ive already looked into literally every other ISP in the area and none of them except for Delhitel provide service in my area. All in all, if you have their fiber connection dont worry, theyre fantastic and remarkably stable for a small isp in the middle of the mountains. for anyone else however. I feel the same pain you undoubtedly do.

1 /5 Brandon Bedell: Easily the worst internet I’ve ever used in my life, hotel WiFi is more stable than this abomination. When you call to report a problem you spend 90% of the time on hold just for them to tell you “we’ve created a ticket and the problem should be resolved in 1-2 business days”. They never call you back. And since they have no competition, they have no reason to better their services. Your average joe probably knows more about networking than these people, I spent 2 months with no internet because they couldn’t figure out what was wrong with my connection. If you have the option to use any other company for anything, I implore you to do so.