DCAP Insurance - Bronx (NY)

Debra Walls-Barber I have worked with McClean agency for over 20 years using many of their services. From Auto, boat, life, home, business and other insurance, they handle it all at reasonable prices. Scott the owner is wonderful and his staff...amazing. Melissa, Gail and so many others there are so happy to help you and truly care. I highly recommend them!

Billy Altman Agent Miguel Castillo could not have been more helpful than he was recently when we needed help in regard to damage done to one of our cars by another driver who was at fault. He helped us navigate the steps involved, and answered all of our questions promptly and efficiently. He also assisted us with an unrelated billing issue and again was extremely courteous and efficient throughout the process.

Hal Nudelman Very unprofessional when you get them to actually answer the phone then they never call you back. They are not farmers agents. And they give you crazy prices I would avoid them At All cost

Bresett Family The Insurance Shop services have been easy to work with and are fast communicators. I would recommend getting a quote from them.

Ashlee Smith My husband and I made the switch Flour City Insurance. Angel not only made this the easies process ever she was so kind and knowledgeable. I will definitely be recommending her to anyone we know.

Kimmy Harvey Best insurance company. So helpful with all customers needs. The staff there goes above and beyond for their customers. If you need insurance call the best....W.B. Payne Co Inc

Hillary Sherwood The staff in this office are amazing! Ashley is very pleasant to work with and goes above and beyond to be sure everyone is happy. Todd is extremely knowledgeable and takes the time to go over all coverages and explain why they are important. The staff in this office are very welcoming and never make you feel like just another customer. I would recommend this office to anyone who is looking for a good insurance agent that will stand beside them and take care of everything!

Jameson III John “Johnny” Awesome experience so far! Justin was very clear with what markets they have access to and where they have had the most success. My underwriter, James, placed some high premium accounts for me that others told me would be near impossible. I will continue to use them as my go-to wholesale insurance agency

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.