2 /5 Chessie Gilbert: The clearance deals are always the best bargain but Ill think twice before coming back to this location. Watching the manager openly berate her employees for something in front of customers is unacceptable.
The employee rang up a water bottle for a customer. The manager starts saying that it was bought and on hold. The employee said she didnt know. In the employees defense, I saw exactly what happened. The item was on top of a box behind the poorly designed open-backed register. Unmarked, unlabeled, not in a box or a bag. A customer picked it up and asked if it was part of the sale on the other water bottles on the shelf. Yup. Or not. Manager starts in that she should have known because it was right there and she shouldnt have sold it (meanwhile the customer trying to buy it was like well Ill get something else) manager waved her off. There were boxes and loose items all over the place behind the register which is in the middle of the store. Holding a paid for item in that mess was not the best move and certainly not something the employee could have, or should have, known.
Having worked retail, items that are paid for generally leave the store with the customer, or have a receipt taped to it.
My guess is she wanted it for herself but didnt have the time to ring it out yet.
