Bob Putnam Agency Inc. - Cooperstown (NY)

Will Ek (E.K.) Ive dealt with Alex, Alexandra and Mom. Besides being very nice, they are smart and always try and find the best way to help their customers. Hard working, great customer service skills.

Sheila Yoensky I have been with RG Wright over 40 years. They have always been available to answer my questions and help me out as situations arise. I have always felt like they are looking out for my best interests in terms of coverage and recommendations.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Jennifer Thrower Had an initial review of all my policies with Danielle at Mark Lewis State Farm office. She explained my auto and home policies and coverage, answered my questions and was very helpful. I am happy with my transfer to this office. They are very responsive and I recommend them for your insurance needs!

ale cruz Very impressed by their professionalism. I felt informed and supported the whole way through. The final outcome was better than expected.

Kathy Koen Bryan is great very helpful. He helped me understand the different policies. I am checking into moving all our insurance to Bryan. The policy Bryan got us was around 10 times cheaper than Allstate with more benefits than Allstate.

Mendy Rosler i just got approved for my first car insurance they found me the cheapest rate while still maintaining an amazing policy. they were easy to deal with and professional. would highly recommend them for all your insurance needs.

Greg D Great service, lovely employees. Super happy with the insurance policies I left with. If you’re going to go anywhere for your insurance needs, visit the Hockemeyer-Namy office.

John Cacace They take care of you here.