Bob Putnam Agency Inc. - Cooperstown (NY)

Terrence Carpentier I’ll be the first to admit I’m a pretty high maintenance customer when I need help with insurance related issues. The team at this location - especially Kate - are super efficient. I never have to hang up and call someone else or wait days for a response. When it comes to insurance matters, efficiency is the most impotent thing to me. I’ll send off an email or make a call and I’ll have the response I need almost immediately. Rates are also competitive - I’ve looked, as any prudent customer would do. I check reviews of everything before I buy, and it takes a lot for me to leave a positive review of anything because it’s rare you come across a product or service that TRULY delivers. 5 stars from me. A+

Benjamin B Jennine is absolutely lovely to deal with

Catie Fiscus Rouleau Insurance is an excellent choice if you need help understanding insurance policies, claims, and coverage. Highly recommend them. I had been with my previous insurance company for years and never even thought to shop around, until a friend recommended sitting down with Amy, just to explore my options and see what was available. Amy answered all of my questions and found me the coverage I need for my home & auto policies, and saved me a chunk of money. Great communication, great environment, I am looking forward to working with Amy for years to come.

Michael A. Grady Great staff which is very upfront and honest. Gives suggestions and make the customer part of the solution.

Julie Ryan Melissa was excellent to work with! Her professionalism, knowledge, and quick responses made the process seamless. I felt truly supported every step of the way. I highly recommend working with her!

Denzil Lobo I’ve really enjoyed working with Shelli Taber and the Ten Eyck Group crew. In the past year, they’ve helped us explore the best coverage options for our business, focusing on our unique needs. They’re super professional, quick to respond, and great at working together! I highly recommend Ten Eyck Group.

Joshua Gordon As a small business owner with Black Rock Construction Services LLC, I rely on excellent support for my insurance needs, and Camille at Cote Agency has delivered every time. She makes getting my Certificates of Insurance quick and hassle-free, which is essential for keeping my projects running smoothly. I’ll also be reaching out to Camille later today for a homeowner’s insurance quote because I trust her professionalism and dedication. If you’re looking for a knowledgeable and reliable agent, I highly recommend Camille and the team at Cote Agency. Thank you for making insurance easy, Camille!

Tom Mickel Been using this company for years, great customer service

DelPlato Mary E (Madam Freak) Got me the best rates

Tamika Scott I want to sincerely thank Beth for her time and dedication today. She was tasked with assisting me during a situation that had me feeling less than happy, yet she handled it with kindness, patience, and honesty. Beth’s knowledge and willingness to go the extra mile truly stood out. Her professionalism and exceptional customer service made a real difference. Thank you, Beth—I truly appreciate everything you’ve done for me! You are the true definition of great customer service!