Austin and Smith Wealth Management Group - Syracuse (NY)

Gail Monso Visited to pay property taxes. Waited on entry line for 45.minutes. Elderly and disabled customers not accommodated even when asked at front desk. clerks were ignoring people standing on.line to enter to help those who were inside and could not ask.a windows clerk in the waiting area for assistance. System not.customer friendly. Many people were from.outside NYC assisting relatives with paying property taxes. No dedicated lines or assistance with people who owed excessive amounts of parking ticket. People and corporations paying property taxes were coming glad with peoples who cars were towed.or.owed extensive.amounts of.parking tickets. law.abiding citizens just want.to.pay taxes. online system was not working. no kiosk in the area dedicated to pay property tax with the assistance of a representative.

Debra Heim This office is super helpful especially Lyndsay. She is super knowledgeable and has the biggest heart. This is such a great resource for the elderly.

Aries H They have been doing my taxes for the last 3 years and I have never had a single issue with any of their services. They have always been upfront, friendly, and especially respectful with me and anyone I have referred to them. The staff is always so nice when I go there. Ill be a customer for as long as they are in business!

Melissa Vasquez Do not go to her. She used google translate on my brothers application for DACA, worst translation ever. This was back in 2016, she shouldn’t work on any documentations if she can’t translate them to proper English. Don’t waste your time nor money. Very unprofessional Katiuska Tejeda !!