Principal Financial Group - Lansing (MI)

Tom Byram Good people, I wish they were closer to my home

Anne Burlington I have been working with Financial Services of America and my advisor for a few years now. Originally met them at a seminar I attended. I have received great service from my advisor & his service team. Love them!!! I always look forward to the warm cookie when I go into the office. Its a sweet touch!

A Benson We have been working with our advisor for over 20 years and have had great results. Keith Kozak is very trustworthy and conscientious about the financial goals of my family. He is very responsive and has great customer service and has never made us feel like a question or concern is beneath him. I 100% recommend Morgan Stanley to help manage your assets!

Tammam Sagman This Flagstar branch is one of the best branches I had ever visited. Everyone there was super friendly, and they all had a smile on their faces. Delon was exceptionally an outstanding, helpful, and genuine person who was so happy to assist me and guide me in making the right decisions. I would recommend this branch, and Delon, especially for anyone who is trying to visit this location and open a new account there. Best Regards.

Cindy Lalor I spoke to an escalation team concerning my accumulated interest and they were so rude. I purchase some furniture through bobs furniture and they never told me that I was on a promotion period. I started paying more than I should to avoid the interest and they started using my payment to put towards another purchase before the 1st payment was completed. Then told me a bold lie and said I owe 520 dollars towards the first payment however it was only 300 dollars I owed. I ask to pay that amount to remove the 366 dollars interest they agreed and told me to pay it by nov 17th however they send me out the letter on the 26th of nov and the date they gave me to pay it off already passed. They told me they couldn’t help me and basically called me a liar. They keep adding interest even though I’m paying the amount due each month I need corporate to intervene, I need someone above the escalation team they are rude !

Thomas K I’ve had a great experience with Family Financial Credit. The team is always professional, helpful, and easy to work with. A special thank you to Barbara—she’s been incredibly kind, knowledgeable, and supportive throughout the process. I truly appreciate the excellent service!