Jeff K Ross Financial Services - Kalamazoo (MI)

Tumeka May I have had the pleasure of working with Ashley for years... she’s the best hands down.. she not only does her job, but she’s a listening ear, she takes the time to actually listen and understands your needs. If she don’t have the answer, she will get it for you and before you and her leave you will have a clear understanding. She also reaches out to you periodically to see if things are going ok and the way you anticipated them to as well..... for all your tax notary and republic and financial inquiries or burdens please contact Financial Fairy Tales!

JIAYI HUANG Twyla was a lifesaver in helping my elderly parents through an unfortunate event. She was professional, knowledgeable, acted with urgency and compassion. Thank you for resolving their concerns. I know they will sleep better tonight! Really appreciated you and everyone at the branch today!

Stephen Hufnagel Beth is a great advisor. She was recommended through a family friend and has always given solid advice.

Alfred Brock I am glad this location is here. It is extremely convenient for me. Always plenty of parking and prompt service if I need to drop by.

Debra Patrice Although I wasn’t able to qualify for a loan Chay was amazing every step of the way . She was patient and very helpful with explaining the entire process I will be recommending to my family and friends in the area. Her customer service was amazing

Kenneth Hobbs I truly appreciate Maggies assistance, professionalism and personality!!! Her insight for helping clients is implacable. I definitely recommend using the services at this location. Thank you!

Geraldine Wilson On 6/2/23 I contacted CFCU’s main number and I spoke with your Customer Service Representative by the name of ‘Jose’. Jose was polite, helpful and took the time to address my questions and provide me with clear answers. It was a pleasure speaking with a representative who still understands the importance of “customer service”. Jose is a prime example of why members like me, love Chief Financial Credit Union! Thank you Jose for being so kind and such a pleasure to speak with.