Mercantile Bank - Wyoming (MI)

5 /5 Megan Lyonnais: I went in to have a document notarized and the manager, Kelly Day was able to get me right in and notarize the documents with both the seal and stamp (my documents needed both) quickly and efficiently. I had my children with me and Kelly gave them sunglasses and lollipops, they still love to wear their sunglasses from Ms Kelly! Not only did Kelly take her time to actually talk and get to know us, but so did her staff! Everyone made us feel so welcome and like we were family.

1 /5 Jennifer Machiele: Team members are very unhelpful and make a point to not go out of their way to help customers. I needed help today and they were Refusing to help me all I needed was a paystub. They do my Employers payroll. I called there three times. The first time they took down none of my information. The second time they took down a little bit of my information and the third time I was told they were unable to help.

5 /5 Jeanine Foster: Our experience with Mercantile Bank (and Kelly Day) has been fantastic. We hit some glitches on our end when first opening our business account, and everyone at Mercantile handled it timely and professionally. We would highly recommend them.

5 /5 M Lan: Great service at this branch. Tellers are always very helpful and responsive. They keep the line moving. Mortgage lenders are great. My only complaint is that they are not open on Saturdays. I have to drive way out to Knapp branch if I need service on a Saturday. EDIT: JUDY is fantastic! Above and beyond service.

1 /5 SparrowPanda: Not happy that the ATM stole my card and I now have to wait 7-10 days to receive a new card and I know for certain that this same ATM has stolen other members cards in the past. If this is a continued issue then why hasnt anything been done. Its such an inconvenience!