Advance Wealth Management Service LLC - Grand Rapids (MI)

Damon Vander Berg Always exceptional service over phone, in person and email. I never struggle to get my questions answered and in contact with the branch. Anita and Ashley have been super kind and helpful through refinancing my auto-loan, getting a new credit and debit card, and getting set up with multiple banking accounts.

Jessie Fidler Absolutely anyone can benefit from a conversation with Samantha! After just one hour with her, I left with a solid budget, outlined financial goals, tips for tackling debt, and confidence that I would be on track in retirement.

ALeigha Johnson Charles was very polite, through,and very patient. He explained every step and detail. He was very easy to talk too and listened very good. Give him Thumbs Up

Dwayne Johnson My last visit to this branch was sad to say the least( March 2024 ) Every time I visit this bank to make a withdrawal from one of my accounts, I found myself waiting for an exssisive amount of time. Even when there is only one or two people in front of me. This is what happened during my last visit. One teller was servicing the drive-thru customers,while the other teller was slowly helping the walk in people like myself. I was told by the manager that the third teller was at the window working on an assignment instructed by her and was not waiting on the walk in customers.I was very boisterous about the lack of quicker service. I have not returned to this branch and have no intentions of going back. The incident was actually the status quo here. I have two accounts here,a CD and a mutual fund at this branch. Not customer friendly !!

john knox Fast & friendly

Stephen Meier My retiring parents and I have been working with Adam Carlson for about a year now and I can say he has treated us with amazing service. He has guided us through multiple retirement transition decisions and has gratefully worked with us through communication challenges trying to get my parents and myself in meetings at the same time calling in from differing parts of the country. Adam is a true professional and I highly recommend.

WORLD STAR They are not open on Saturdays and they hardly ever have singles $1s