1 /5 Carol Franz: Stay far, far away!!! This is the worst managed banking establishment we have ever experienced! They do not communicate in a timely manner. They do not return calls. And do not listen to their customers’ concerns. We are new members through the purchase of our boat. We called to inquire when our payment was due and were told we weren’t members yet! They entered our data wrong so we couldn’t log in to open an account online. Then they sent us a welcome letter with a payment date that was already passed! We called to ask about it, were promised a return call the same day, that never happened! Then they called the next day and were super rude because the payment was late!! We will be moving this account to another bank! Be warned!!! MSUFCU is a much better Credit Union who support their customers!!
