Zach Toilolo - Mortgage Loan Officer - DFCU Financial - Taylor (MI)

5 /5 Jim Walke: Zach Toilolo and DFCU made the convoluted process of re-financing quick and easy. Zach was attentive to any change or bump in the process and managed to keep us in the loop while simultaneously smoothing things out for us. He had his eyes on the goal the entire time and treated us with professionalism, warmth and respect. [We even laughed a few times, and not hysterically.] This was a first rodeo for me, so having a loan officer who explained what was happening and then assisted with the execution of each step was a pleasant surprise. I doubt that a big bank would have been able to provide this level of personalized customer service. If you are in the market for a mortgage, I cannot recommend Zach (and DFCU) strongly enough.

5 /5 David Bruton: Zack’s professionalism and patience was some of the best I’ve seen in a long time. Explaining a complex and detailed process is what I really appreciate. Highly recommended.

5 /5 Ritchie Coleman: I had a great experience with my refinance opportunity with DFCU. Zach was outstanding with keep us apprised of all of the documents needed and answering questions when needed. I glad that were with DFCU. Thanks for your service.

5 /5 Mary Beth Moorhead: Every step of the way to secure a mortgage in Michigan from our Tennessee residence was handled by Zach in a highly professional manner WITH a personal touch. He always responded immediately to texts and emails—even on Sundays, off days and while he and his wife had their second baby. If that’s not exemplary Customer Service, I don’t know what is. I would highly recommend and refer Zach to anybody who needs a mortgage. Thank you Zack.

5 /5 Doru Bali: Highly recommend Zach, he was very responsive to anything I needed, and was a great resource.