CheckSmart - Pontiac (MI)

Shanna Bryant This bank has TERRIBLE customer service. I’ve contacted this bank over 20 times within 2 months in an attempt to get a Lien released. Only to get transferred in literal circles. Unfortunately my loan was transferred to this bank. I wouldn’t recommend anyone to do any type of business with this bank. They’re definitely not in compliance. The reps and mangers are not properly trained. They took my money and never release my lien to obtain the title to my vehicle.

Mark Briggs I’m so grateful to Elise from Jacob’s Financial Services for her expertise and assistance. Elise cares about her clients and provides outstanding service.

Alaina Zhang I had a great experience working with Rich on securing my disability insurance. He was knowledgeable, responsive, and had my best interests in mind. He took the time to explain every detail clearly, answered all my (many!) questions with patience, and helped me feel confident with choosing the right policy that covered all my needs. I highly recommend Rich to any medical professional looking for trustworthy disability insurance guidance!

Sharon Lucas All I can say is Becky Pederson is fantastic. She gives you all the time you need and is incredibly informative. I look forward to working with her again.

Marcia Sanders An A+ is in order for Cents Savvy. Tiffany V and her team are professional in every way. My concerns are addressed and my questions answered. The account review lends direction to what needs to be done to settle tax debt and what necessary steps need to be taken (as a client) to maintain good credit and to ease tax burdens. Calls/questions are answered in a timely manner and are explained in a manner easy to understand in navigating the process if you, the client, need to do follow-up. I highly suggest recommend Cents Savvy. Marcia S

Kathryn Ellis Mike Carr is awesome! Such a helpful and very knowledgeable member services rep. I came in about refinancing my auto and he came up with some great ideas. Great attitude, really just wants to help people! This is why I love this credit union!! Thank you Mike!!!

Francine Alexander Toni Wander is simply excellent! She listens carefully and fully, assesses many pathways forwards, and bring creativity, knowledge and deep expertise to the process and the plan(s).