Mark Kaiser - Financial Advisor, Ameriprise Financial Services, LLC - Rochester (MI)

Terri Anders I called to get some information about my parents life insurance policy but I couldnt get threw and No call back either

Phil Clark First class service. Personal attention. Genuinely interested in your investment success. Highly recommend.

Terry Bailey I went over my limit for the 2024 and just wanted to take the extra money and open a new account so that I wouldnt penalized by the IRS witch Im aloud to do. But trying to get someone to help you is like pulling teeth. They keep transferring you from one person to the next until you get fed up enough to hang up. THE WORST CUSTOMER SERVICE IVE EVER HAD TO DEAL WITH!!!!

Bob Suminski We need a couple of items regarding our IRAs addressed and need to speak to a consultant, Jacqueline Tran. We called her directly and left a VM, emailed her directly, called the branch number and no one answered and left a message and sent a message from the branch messenger on the web site and no one will respond. Has the Troy branch closed down? It is irresponsible and disrespectful to your customers to ignore them. We have had four different consultants in the past two years because consultants dont stick around which should have been a clue for us to move on. We are seriously considering moving our funds elsewhere where well get more respect after years of loyalty to Schwab.

Victor Juncaj Easily the best shop in metro detroit. They will make sure you are happy & have great workers like mike there who will go out of his way to make sure you are happy. i would recommend coming to this shop before going to any others. amazing staff & will work with you to make you are satisfied. this place will get all of my business going forward! best shop around!

Brian Ferrick Great!