Community Financial Credit Union - Canton Township (MI)

3 /5 Paul Nuoffer: awesome as a daily bank and the app is great and we use direct deposit but when we asked for a mortgage we were forced to do the process online. Ive been with CFCU for 20years and have always respected how they could be both personal and personable but I guess these days you cant just stop in and ask to buy a house. they make you go online and fill out a bunch of crap that should be handled easily by a loan officer at a desk in an office. you should already have half the information needed right there in front of you when you have my account pulled up. It was not a pleasant experience getting a mortgage online, and were hip to doing everything online these days

5 /5 Mays J: My husband is a member here. We needed notary services and came in this morning and Jill helped us. She was very happy and friendly. I have to leave reviews when customer service is A+ and hers definitely is! Its employees like Jill that makes a company look good!

2 /5 David Dixson: Have been a member here for many years. Last couple years service has really declined. I have had to guide them how to calculate my income on several loans. They make up policies that members “aren’t allowed to see”. It’s hard to get answers or return phone calls. They have clearly shown they don’t want my business anymore and I am in the process of finding a new credit union. In the past Jill Morton has been great. Lately the ones who have attempted to take care of me are clueless and don’t seem to care about members.

5 /5 Linda Finnell: Only recently started using this credit union and so far have been extremely happy. Jill has been very helpful with both my loans and would recommend anyone to joining this credit union. They have the ability to make your debit /credit cards in house. Thats a first for me.

5 /5 Linda Linsea: I do not normally make a review but Jill and the rest of the ladies at my branch have gone beyond being helpful and professional. As a business owner for over 50 years I appreciate people who are like me when it comes to perfection. Being correct in all things is the seed to success. Good job people! Special thanks to branch manager Jill Morton.