Brite Financial Services - Madison Heights (MI)

1 /5 L Dietz: This company has caused me so much grief. Car rite the company I bought my car from sold me a car that was not safe and offered warranties that they never honored. I spent 5k fixing the car. The dealer they sent me to told me the car was not drivable. Car rite told me I could return it and I did. After that Brite never sent me any information. I contacted them because 2 years later they reported to my credit that I owed them $5000 I tried to request a invoice so I knew what I was being charged for. They were rude and refused to even give me a invoice and proceeded to hang up on me. I offered to pay payments for the amount I owed which was around $1200 they refused to take a payment. Went to court received a judgement on me and then took a different vehicle from me and sold it at a auction. I have been asking for over a year for proof of sale and or a credit for the car that had nothing to do with them that they stole and still after a year have never provided me proof of what they sold my other car for. Now I have paid them the total amount they say I owed because I felt I had no choice or my credit would be destroyed. So they got the full amount they were requesting plus a vehicle that had nothing to do with this account. Still after all this they are reporting a repossession and a balance on my credit. Everything on my credit report is incorrect even the amount they say I borrowed. I would never Recommend this crooked company to anyone. Even if you trying to build your credit as they claim to do. They will destroy your life! Stay away! Buyer beware!

5 /5 Shy Love: I’ve been with brite for a few years now & all though I’ve maintained my payments on time most the time, there has been times I simply just struggle. Brite & Shaina have never failed to work with me without issue. They don’t call me constantly or harass me. The professionalism & understanding Shaina continues to show me is exactly what a company should look for in employees ! Brite & Ms Shaina are hands down the best company I’ve ever dealt with. I would recommend 10/10 over most any day ! Thank you for continuing to be an outstanding company with caring & dependable employees.

3 /5 Matthew Gossett: The company as a whole is kind of a scam. I fell into the same trap as many people here, not knowing the car was a lease until well after I signed a contract. That being said, there is one bright light in the company and her name is Juanita. She has been the absolute most helpful, nicest woman to help me through many difficult situations. I would normally not publish a review on this company because the previous ones speak for themselves, however I felt compelled to recognize this wonderful soul who deserves way more than she is getting paid, Im sure. I will never use Brite Financial again, but I can only hope that I come across Juanita somewhere else in the future.

1 /5 Lateef Wright: This is by far the worst lending company to ever apply for a loan with. In 2019, I was tricked into a lease when I was informed I was going to be finance for a car. I was never late nor missed a payment, and in fact I spent over $4000 to pay the lease off a year before the last payment was due. I turned the car in, and before I knew it, a couple months later I received a credit alert stating that my credit score decreased by over 150 points, due to Brite financial flagged my credit report with a charge off for $233, which they claimed I owe. And the representative in the legal department claimed he personally sent a letter to my house stating that I owe a balance of $233. I never received any letter from them. And if they have always communicated with me by email, why would they send a letter all of a sudden. The letter they claim to have sent never arrived at my address. And the person from the legal department wasn’t helpful at all. After explaining to him that after I paid the car off and turned it in, Brite Financial still had in their possession my down payment which was a deposit I was promised to receive once turning in the car. That deposit was over $1200. There was nothing wrong with the car when I returned it, put side of it needing a new key fob, yet they stole my deposit and still charged me $233. Yet never sent any letter or itemize list showing how I owe $233. I recommend any and everyone to stay far away from that piece of s#!t of a company. They are scam artists!!! I’ve heard all bad reviews about this company after I was duped into the lease, but never thought that I would be writing a review due to these crooks taking my deposit, flagging my credit with a charge off and then lying about sending me a letter concerning what I owe them.

2 /5 Whitney Roxanne: This is by far the WORST company to finance through! No one ever calls back! I have spoken with some nice representatives, however the entire company is scam. They say you owe a certain amount, but on your credit report the amount is much higher. I was informed that after 1 year of on time payments I would be able to trade my lease out for a new vehicle. That is not true! I want out of this lease soooo bad or at least a different vehicle. Update: 6/20/2019 I traded out my vehicle and went with a different financial institution. I would not recommend leasing through Brite financial at all. However, Juanita J. Is truly amazing. She showed empathy during my tough situation. She was knowledgeable, friendly, and a great representative for the company. I mean literally if I could give her a bonus personally I would. Honestly, if I didnt run across financial difficulties I would have probably finished my lease out with Brite. Juanita you are amazing! Keep being great!