Andrew Okray - Financial Advisor, Ameriprise Financial Services, LLC - Clinton Township (MI)

Marilyn Wootton Stopped at this DFCU location to pick up my DFCU calendar for 2025. The staff was pleasant and helpful. Ive been with DFCU since 1978 and have no plans to change my banking.

Joel Duncan Under new ownership and causing many issues. Short version of the story: All FY21 tax documents were submitted by the firms required deadline - well over a month before the tax due date. The firm routinely over sold their abilities to handle the workload. The day before the tax due date they finally submitted an extension - after me requesting multiple times. After the delay / extension / poor customer experience - I drove 30 miles north to collect my documents. Two months later the IRS sends me a $1,300 bill for improperly filed tax extensions - they simply put zero on all amounts owed - so interest + penalty had to be paid - After contacting the firm about this bill, they refused to pay (because I took my business elsewhere) - I have in writing from the owner not to worry about any fees prior as the extensions were being filed (this was very well documented due to my concerns) - the IRS has waived the fee after reviewing this saga I am never one to bash a company for a single bad experience. This was a catastrophe of epic proportions. They are so unorganized. As of writing this - their google address is still not updated (~3 months after moving). I would highly encourage anyone considering this company to perform proper due diligence first.

Collin Quinlan I had a fantastic experience thanks to Robert’s superb service! From the moment we connected, he was professional, attentive, and incredibly helpful. I would recommend him to anyone!

The-Numerologist Man-of-Numbers-2023 This is the best Banking I have ever done. Number ONE: thier security coverage over non authorized transaction are truely fantastic. They have protected me many times since I have been scammed on unauthorized purchases. Number TWO: The staff all of them are exceptiona, friendly & quick to service thier costomers. Thier staff member name Jackie, she is the best and has really helped me a lot. Thank you Jackie, all of you thank you as well

Shitalkumar Shah Good governance and excellent project management

Suzana M. Gjekaj I have had the privilege of working with Mark Ivezaj for more than 19 years, and I can confidently say that his expertise and dedication have been instrumental in securing my financial future. From the outset, Mark took the time to understand my unique financial goals and crafted a personalized strategy that has consistently delivered results. His proactive approach, coupled with clear and timely communication, has provided me with peace of mind, knowing that my financial well-being is in capable hands. What truly sets Mark apart is his unwavering commitment to acting in my best interests, no matter where I am serving (active duty military) around the world. He has consistently provided transparent advice, ensuring that I am well-informed and able to make decisions aligned with my long-term & short-term objectives. Over nearly two decades, Mark has not only been a trusted advisor but also a valued partner in my financial journey. His integrity, professionalism, and genuine care for his clients are qualities I deeply appreciate. Its the same reason I’ve referred him to my parents, siblings, and closest friends as their financial consultant. I wholeheartedly recommend Mark Ivezaj to anyone seeking a financial advisor who combines deep expertise with a personal touch. His dedication to his clients success is truly commendable.

Carol VanAntwerp Kind, competent, responsive company