Ally Detroit Center - Detroit (MI)

1 /5 Joseph Ault: Cannot review low enough. Ally used to be a good bank, but lately its plagued with technical issues which cause your money to be locked away and unusable. I expect theres something else going on, since it happens every month.

1 /5 rosalynn Walker: RUN THEY ARE CROOKS!! They claim I have a past due balance from last year but never applied any of my payments to that, yet keep charging a late fee and when requesting my contract I get the run around. Im going to have a lawyer look into this. Ally has no morals and poor customer service. I was harassed today called 10 times. Unacceptable!!

1 /5 Craig Martin: I tried to move some of my IRA money out of Ally Bank. I had the bank I was transferring the money to send a form to have the money transferred and they sent it on to Ally Bank. I called Ally Bank and confirmed that they had received the form and were sending the money. They told me that they had received the request and had cut a check and mailed it to my other bank. A week later, no check! I logged on to my Ally account and could see that the withdrawal occurred over a week earlier. I then contacted Ally to try to find out what happened to my money. They then told me they never cut the check and even though they took the money out of my account. They said they did not have the signed paperwork even though they told me a week earlier that they had the signed paperwork. What a mess. They are all messed up from an administrative standpoint. I still don’t have my money.

4 /5 realbc7: Ally Detroit Center dots the Detroit skyline and is a beautiful newcomer built in 1993. A vast, lobby this building has some great food options as of 2023 in Townhouse and Plum Market. This building with Class A Real Estate hosts some major corporate tenants such as Ally amongst others.

1 /5 Ange Roann: My vehicle was repossessed by Ally at the auto body shop while I was in court with the shop. A hearing is scheduled for September due to the shops failure to properly repair the vehicle. Ally claimed to have paid $5,000 to the shop on my behalf, as I had not paid for the repairs, despite having proof that the shop had already cashed the check. My vehicle contained personal belongings valued at over $1,000, including a leather chair, dashcam, a friends package, floor mat, phone holder, and another package, which Ally refused to return. Ally falsely reported to the credit bureau that I had missed the August payment, leading to the repossession. When I contacted Ally, they either hung up on me, placed me on an extended hold, or yelled at me, demanding payment of $5,000 plus a $599 interest fee to retrieve my vehicle. I attempted to explain that the auto body shop had misrepresented the situation, but Ally refused to listen. They informed me that my vehicle would be sold on August 28. I have been making timely payments on the vehicle since February 2024, and the vehicle remains insured. I did not receive an affidavit of defense, as I had requested that it not be sent to me. The bank stated that they were protecting their interests, which I acknowledge, while also asserting my own interests in ensuring that I do not take possession of a vehicle that has not been properly repaired or has missing parts. This is why I was dealing with the shop, and Ally intervened without first contacting me to verify the accuracy of the shops claims. I possess all necessary documentation to support my position. How can pay for something that I dont owe? What is the reason Ally took my vehicle?