TWFG-Gene Gueniot Jr Insurance - Thibodaux (LA)

Kaylee Fontenot I would highly recommend. Very polite, and friendly business. Goes over and beyond for her clients, tries to find the best deals for you at a low monthly cost. Answers your calls as soon as she can. Again highly recommended!!

dug abear Went in to update address on my license, update address on wifes license, plus hers was expired, and to register a new car. Was in and out in less that 30 minutes. A+

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Lazaro Maique Very friendly and knowledgeable staff. Great place to do business with when you’re shopping for Home Owners Insurance.

David Page It is really nice to have local access to your agent. If you ever need anything, theyre but a phone call or office visit away. Ive been very satisfied and highly recommend Williams Insurance.

Karen Raley Collette was extremely helpful in dealing with a difficult issue with my flood insurance. She kept on top of the situation and kept me informed along the way. When she was out of office, I was kept informed by Hannah. Thank you for resolving the issue.

Joyce Martin Printess tate took his time helping me save money on my insurance and he ensures that each of his customers are well taken care of before we leave his desk. So grateful I will be sending more of my friends and family to visit him.