The General Auto Ins Agency - Port Allen (LA)

Kohl Brandon Colton always responds in a quick manner when I have a question on my policy. He always looks out for my best interest, and that is the kind of person I want handling my insurance.

Julius Ceasear They listened they reacted they got it done Im a happy camper thanks Allstate

Alexis I haven’t actually used their services yet, but I just called and spoke to a woman who was so incredibly helpful and nice that I will be bringing my business here. I had several questions and she answered them so kindly and was so willing to help. I called another place and they wouldn’t even take my calls. Would highly recommend Angels! Updating to say I did end up using their title services and notary! The man at the front desk was very helpful and efficient.

Mario London If you or someone you know is currently looking to insure your home, automobile, or both, I highly recommend you pay this agency a visit. My customer service representative Justin Basinger, was respectful, very knowledgeable, and extremely professional. In my honest opinion Justin Basinger is a great ambassador for his agency. He should be given a promotion that comes with a raise, and placed in a leadership role as soon as possible.

Lynn H This has to be one of the best customer service experiences I’ve ever encountered with an insurance agency. From the person who answered the phone to the person I got transferred to. They made small talk with me about my day and my upcoming vacation while they were waiting for their system to upload my request. Told me I would have the information the next day and I did NOT have to follow up with them. Just as promised, it was sent to me in a timely manner. In a day and age where customer service is severely lacking, it was an absolute pleasure speaking with them and interacting with them to complete my request. Great great GREAT job! I will absolutely recommend this insurance company to anyone looking. Keep up the phenomenal job!

Phill Junkins Wonderful group to work with. Extremely helpful and pleasant at all times.

Yvette Brooks Melissa and her daughter are good people they are Nice and friendly.

Amy Gray This woman was more than patient, as I was aggravated. I apologized and she was so understanding...like talking to a friend. Very helpful, personable and professional all in one, as she informed me of coverage I did not require as well. Very pleased!

Quincy Gardner Never can get a return can.