Freeway Insurance - Alexandria (LA)

Brock Harris Most people dont use title agencies often, so when you need one, you may be at a loss for where to turn. I ultimately went with Bulldog Title Agency when I bought my home in early 2023. The experience was seamless, easy, and fast. The reason Im writing this review today is because after Id been in my home for a year, I found that my escrow account had a shortage -- someone at the VA (I have a veterans home loan) failed to process my homestead exemption, so I paid the full amount of property tax for 2023 resulting in an escrow shortage and a higher monthly note to pay down the shortage. I was caught off guard and had no idea where to turn, so I started with Kathy at Bulldog Title. She was helpful in the past and I figured she might be able to point me in a good direction. Not only did she alleviate my concerns, she went to the courthouse/tax assessors office personally to sort stuff out. You just dont get find that level of help many places these days. It took a few weeks and some footwork on my part to ultimately get the issue resolved, but Kathy as well as the other staff at Bulldog Title really rose to the occasion and helped make my home buying dream and my property tax headache a really simple experience. I can not recommend them enough!

Tanya Courtney It has been a pleasure to work with Steve Lyons and his team at Lyons Insurance. I have worked with them for 13 years with multiple policies. After Hurricane Laura, the team was very helpful in walking us through the claim process with great advise. The team returns calls in a timely manner and always takes care of our needs. We will continue to choose Lyons Insurance!

augusto hernandez Brianna made everything simple and stress free. She explained all the important details and helped me feel confident in my decisions. Great experience with a great agent.

Diya Chowdhury Shining Insurance LA made my insurance experience seamless and stress-free. Their agents were so professional and helped me find the perfect policy for my needs. I appreciated their guidance and how quickly they responded to all my inquiries.

Miranda Shae Contacted Jamie in a panic about my husband’s insurance cancelling and she worked wonders! Shopped for the lowest deals. Made this quick easy and simple and was able to customize our needs to match our policy for our autos. Huge shoutout to her and will never use anyone differently!

Bonnet Bazile Bryana,the representative i worked with was very professional,informative,and quick. The true definition of Customer Service. She made sure i was comfortable with my payment. I will definitely continue working with her again.

Woody Gregoire Called for 2 days straight without a return call, emailed agent and received no reply either. Once I was able to speak with agent Ms. Thigpen informed there was a family emergency and agency closed for a few days. Ms. Thigpen, thanks for replying back to complete updating insurance info! Customer service is very important and Thigpen Agency deserves 5 stars!!

Faydra Martin Casey, Monica, and Chelsea have always been there when I needed them! I received immediate help and a quick turnaround! I’m thankful for an awesome support team with State Farm! You guys rock!

Cory Fruge Have been a customer for over 20yrs they always provide great service!

Macon Smith Great service and especially great staff!