HUB International - Lake Charles (LA)

David Henry Took 30 mins to get my insurance and go. Awesome rates, fast auto pay machine inside lobby.

Kristie Lancon Fantastic service. Very informative and helpful. Highly recommend Matthew Dugas at Kastner. He went above and beyond to find us the best coverage.

Vicki Risco State Farm has been absolutely amazing throughout the process of the claim I filed for hit and run. Understandably my Jeep was deemed a total loss due to the age and the repair cost. They made a most unpleasant experience easier and walked me through each step of the process and explained to me in a manner I could understand. Carlene was amazing so was Alicia (my total lost agent). Ive been with several insurance companies in the past 46 years, but State Farm is by far the best! I dont think having to deal with insurance issues is a pleasant task for anyone, but the care, concern, and their knowledge made it better. They made me feel like I mattered and they had my best interest in mind. Thank you all!

Daniel Hamauei James and his staff are always on top of the insurance game. Keeping my rates low and keeping me completely covered. Will never do business with any other insurance company again.

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Carissa Flores Jennifer is wonderful! I appreciate her time and her dedication to taking care of not just my needs but others as well. She really does an amazing job at what she does I was lucky to be able to speak with her thank you Jennifer.

Colton I highly recommend state farm to anyone looking for a quote! I was really satisfied with this agent Tyler he offered me more coverage for less money compared to progressive! Definitely give them a call it could save you money and time!

M Bruney Beau and his team are awesome! Ive been with State Farm since 1979 and Beau is one of the best agents Ive dealt with. His team takes care of their clients.

Jody Janssen-Oliver Missy has been an incredible resource! She consistently finds the best deals and is always ready to answer any questions I may have. I genuinely appreciate all the assistance she’s provided.