Staci Boudreaux: Allstate Insurance - Lake Charles (LA)

Jason Fleetwood My insurance agent Anastacia was amazing, very helpful and knowledgeable. She worked with me step by step, patiently answering all of my questions. She also found me a great rate that saved me $160 a month compared to my previous insurance company. I am very thankful for Freeway insurance and if you need a great insurance rep, ask for Anastacia, you will not be disappointed.

Skip Bordelon My staff is amazing!

Renee Graham Huge thank you to Christian and Mary at State Farm for getting me set up with new homeowners and auto all in one day. They provided awesome friendly service to meet my insurance needs. I’m so glad I was able to make the switch! Thank you!

Elijah very good

Amy LeBlanc I can’t say enough great things about my insurance agent! Miss Rhea Johnson is my agent and from start to finish, she made the process so easy and stress-free. She took the time to really understand my needs, explained all my options clearly, and found me the best coverage at a great price. She’s always quick to answer calls or emails and genuinely cares about making sure I’m protected. It’s rare to find someone so professional, knowledgeable, and personable all in one. I highly recommend her to anyone looking for outstanding service and peace of mind!

Enel Wise-Corley Great customer service. Thanks for always being available to my me and my family for the past 27 years

David Davis I called to get auto/home insurance and Tayia was very helpful. She answered all my questions and saved me a lot and provided better coverage than my current insurance. I highly recommend them.

Paris White Thank you for taking great care of my family and I on our Life insurance, Auto, Homeowners Insurance for years. Michael Aronson and your team at Sam Bowers State Farm Insurance have been wonderful to work with. They provided us with a very detailed quote and options to fit our specific needs, which we’ve never had before. Michael Aronson, is a terrific agent who always kept us apprised of what actions needed to be taken care of. He was very mindful of customer satisfaction. They are also an organization that gives back to their community, a trait we find highly commendable. We are happy to provide this testimonial for Michael Aronson, at Sam Bowers State Farm Insurance, Most agents wouldn’t answer a phone call on a beautiful Saturday morning on Memorial Day weekend to add a vehicle to a client’s policy. You did and it made our recent vehicle purchase quick, easy, and it saved me a trip back to the dealer. Not only do I get great service with you and your company but I also get a great policy at a great price. How do I know it’s a great policy? I know because you and I walked through each of the points to ensure that I had adequate coverage. How do I know it’s a great price? I know because I’m paying less on newer vehicles than I did for older vehicles on our old insurance. “Sam Bowers State Farm Insurance, where it’s not just a piece of paper, it’s piece of mind” but now I can truly say I get it.”

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Saint2024 Called to get a new policy quotes for Home Owner insurance. Fast to respond either via phone or email. The quotes they provided were better than some of the other agency in the area. Customer service & communication is good.