Scotty Mathews Ins Agcy Inc - Lake Charles (LA)

Colleen Britt Brandon Knotts has been the most helpful agent to work with. He went above and beyond to helped out. He will definitely be getting recommendations from me. He means what he says and does what he means.

Wendy Lejeune Relaxing

Larenda Bovia I can not recommend Alana Breaux enough! From the moment I reached out, She was professional, knowledgeable, and genuinely invested in helping me find the best coverage for my needs. She took the time to explain all my options clearly and made the entire process seamless and stress-free. Alanas customer service is outstanding! She is always quick to respond, proactive in finding the best solutions, and truly cares about her clients. It is rare to find an insurance agent who combines expertise with such a personal touch, but Alana does it effortlessly. If you are looking for someone reliable, honest, and dedicated, look no further!

Sandy Rickard I have known Kristie for 7 years now and she has always been knowledgeable and a wonderful guide through the intricacies of Medicare and insurance supplement policies. I needed someone I could trust. Someone to give the information to me so that I could make the right decisions and she has been there for me ever since. She always answers when I call Call Kristie Buford. I know she will be there for you too

Kyley Ringo Amazing company with even more amazing life products.

Nurtured Dreams I was told of all of the options to choose from for the coverage that best fitted my ability to pay monthly. I get updates and notifications via email on all of the various events that may be essential to my needs. This agency is always willing to help out. One of the best parts is seeing my policy statement and knowing how my future payments will look like when I view my policy online.

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

rebecca Ordonez I have had Dustin State farm insurance for at least 15 years. Anytime I have had a problem, they have fixed it immediately. If you call them and they are busy. Leave a message they Normally return the call that day. There is also an after hours number In which you can call and there are no Long wait times for a Representative To answer......I would recommend this office for your insurance needs!!!

Jaily Hartman Very friendly and accommodating. I needed assistance getting on Medicare and Josh helped every step of the way. Excellent communication, friendly. Took all of my anxiety and extra questions with patience. Would recommend to family and friends.