Peoples Small Loan Services Inc - Ruston (LA)

Kerry Outley Great customer service on the phone and in person. Fast, friendly service. Angela explained everything and made sure I understood it.

Nick Bailey Young home owner here. You can research forever and waste time like I did, but he is good. Doesnt BS.

Tara Ricks We seriously couldn’t have asked for a better experience working with Mia as our mortgage lender. She was incredibly helpful, patient, and always made us feel like we were in good hands. From the very beginning, she walked us through everything and made the whole process way less stressful than we expected. Any time we had questions (and we had a lot!), she was quick to respond and always explained things in a way that made sense. She went above and beyond to make sure everything stayed on track and that we felt comfortable the whole time. If you’re looking for someone who really knows their stuff and actually cares, Mia’s your person. We’re so grateful for her support and would recommend her to anyone without hesitation!

James Popovich People are real nice there and it is a beautiful place inside to look at this bank is best one I been to yet I been with them going on 7 years now

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

alonzo bolden I have been a customer more than 20 years. I have even seen a change in the staff during this time. I have always been treated with respect. They have always helped me through tough times. For this , I am very grateful.

T Powell They have no ATMs, should have at least one atm.