Pelican State Credit Union - Alexandria (LA)

5 /5 Dejanic Godfrey: If I could give more than 5 stars, it would be for Tatiana! She is hands down the brightest part of this location—always welcoming with a genuine smile, full of positive energy, and providing the best customer service every single time. No matter how busy it gets, she makes you feel valued and appreciated. Tatiana doesn’t just do her job, she elevates the entire experience. She is the reason I keep coming back!

5 /5 Kenisha County: I truly can’t say enough great things about my experience with Tatiana at Pelican State Credit Union! From day one, she has gone above and beyond to provide exceptional service with a positive, welcoming attitude. Whether I’ve had a question about my account, needed help understanding my options, or just wanted peace of mind about a financial decision—Tatiana always delivers with patience, professionalism, and care. You can immediately tell she takes pride in what she does and genuinely cares about the members she helps. She makes everything feel personal, not transactional, which is so rare in today’s world. Tatiana has a gift for making complicated things feel simple, and stressful moments feel manageable. If you’re banking with Pelican, do yourself a favor and connect with Tatiana. You’ll be in the best hands!

5 /5 Cecelia Kimble: I had an excellent experience today with Tatiana. She was incredibly patient and thorough while explaining my account options, and she went above and beyond to ensure all my questions were answered. Their professionalism and positive attitude made the process stress-free, and it’s employees like her who build trust and make me proud to be a customer of this bank.

5 /5 LaTasha Barnes: I’ve been banking with Pelican Credit Union for a long time now. And have zero complaints. They have fresh coffee daily for those who need that extra boost&they make you feel so welcomed when you walk in. Everyone is always so friendly. Especially Miss Tatiana. She ALWAYS greets the customers with a priceless smile, handles your business discreetly, efficiently&professionally and always tell you to have a nice day upon leaving. That’s all you need to hear sometimes is those few encouraging words!

5 /5 Jackie Godfrey: I had such a wonderful experience with Mrs. Tatiana Lair. She was extremely professional, attentive, and went beyond to make sure everything I needed was taken care of. Her friendly attitude and knowledge made the visit so much more easier. Thank you for your outstanding customer service !