American Bank - Opelousas (LA)

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

Jerry Eberts Brian and his team were very easy to deal with, transparent and helped me with a smooth transition of my retirement accounts now under their management. Highly recommend Brian and Aspyra Wealth Management!

Javelin Hardy Didn’t file my taxes correctly in 2021 so I owe 2 states

madison blanchard Nathan is by far the easiest , fastest and best in the game of getting you in your home. From pre approval , and everything in between it was the least stressful process of it all. (Also used him 2x and we will use him again in the future) !

Charles Mclaughlin Very good customer service and was extremely helpful in every way! Would highly recommend doing business with them!