JD Bank Insurance LLC - Lake Charles (LA)

Kurtis Turman Update: I previously posted a pretty bad review on Progressive stemming from an issue I had with them IRT replacing my windshield & sunroof. They both had to be replaced because of a small crack that started inside of the window. Long story short they originally refused to purchase the glass for the sunroof because they said they could get it from Safelite for 700 bucks cheaper than Tesla which would have left me eating that part of the bill. They did make this right by paying for the glass and also by returning 500 of my deductible. I was actually satisfied with their resolution but now the things I weren’t satisfied with: They put this on my car report as an accident which is going to ruin the value of my car and mess me up with shopping around for other insurance. It wasn’t an accident, in fact, it was a replacement of a windshield that had replaced about a year prior from guys who: Safelite. Second thing is just the inconvenience. The way they operate I ended up being without a car for a day because they didn’t pay their part I missed out on being able to pick up the vehicle in a timely manner. Then I was talking to a guy that couldn’t make a decision to take care of me even though he knew that what was going through wasn’t right. BLUF: I will be looking for another insurance provider. I’m a firm believer that conducting square business is the most important part of our economy. If you provide a service you should not try and weasel your way out of it and I felt that Progressive in this instance was trying everything they could to not uphold their end of the agreement and this is no different to me than predatory lenders.

Water Tattoos I switched over to the office and have gotten so much help on my insurance! I really knew nothing before switching but they helped me understand everything and feel comfortable with the coverage I have. They are always there when I need them too! Highly recommend!

Joseph Babin I had an excellent experience with Kayla at State Farm. She is incredibly professional, attentive, and genuinely cares about her clients. Whenever I had questions or needed assistance, she responded promptly and provided clear, thorough answers. Her problem-solving skills are top-notch, making the process smooth and stress-free. I highly recommend Kayla for anyone looking for a knowledgeable and dedicated insurance agent. Truly a five-star service!

debra gilley Very courteous and friendly

Sirrand Roddy I never heard of not insuring all cars but the service was great

Matt Brouillette Thank you Valerie for helping to ensure this process was smooth and successful. Thankfully, YOU went above and beyond trying to help navigate the problems we encountered. It wasn’t an easy process but you did manage to take care of us and keep me from completely losing my cool. I absolutely hate insurance but you made this process much easier to deal with. Thank you!

Mrker Jonson I found Get Affordable Auto Insurance while searching for cheap car insurance in Alexandria and they really delivered. Their rates were lower than I expected, and the service was top-notch. They took the time to explain every option. So grateful for their help!

Dorothy Frazier This office has some of the nicest people you want to deal with. I would recommend anyone to contact them for help. If you have a question they can’t answer they will definitely find the answers needed. They’re very professional but make also make you feel like family. Don’t hesitate contacting them for help and advice.

Kellie Romero Brittany is the reason I have stayed with Allstate and never price shopped. Anytime I need a quote or change to my policy she’s always happy to help me and always gets me the best rates! I refer EVERYONE to Allstate, but specifically to Brittany!