Brown & Brown Gulf States - Lafayette (LA)

Oziel Garcia Good service and better staff

Richard Hebert It has been my experience that you DO NOT always get what you pay for, but you ALWAYS PAY for what you get! With that in mind, Allstates premiums may not be the lowest, but their service has ALWAYS BEEN THE BEST! When Ive needed them, BOTH ALLSTATE and the LENOX AGENCY have always been there for me. Jeff and his staff has consistently given me TOP NOTCH service -- courteously, efficiently, and professionally. When Ive needed to file a claim (and I HAVE DONE SO SEVERAL TIMES) I have always been happy with the claim settlement. When my vehicle was not drivable, Allstate came to me, or arranged for my vehicle to be towed to them. The settlement was always fair, and FAST! The same goes for my house insurance. Claims there did involve depreciation (its a mobile home), but were sufficient to help me repair the damages to my satisfaction. No one is perfect, but Allstates service has been CONSISTENTLY GREAT!

Patricia Schlesinger I’ve had a great experience with this insurance company! They’ve been responsive, reliable, and truly made every process smooth and stress-free. Their team goes above and beyond to make sure everything is handled professionally and in a timely manner. A special thank you to Alexis, who has been an outstanding representative. She’s knowledgeable, kind, and always willing to answer my questions thoroughly. Her attention to detail and friendly attitude made a big difference. Highly recommend this firm if you’re looking for quality service and people who actually care about helping you!

Devin Bridges Awesome people to do business with! Very professional and friendly!

Sambeaux Fulkerson Met with Mike Thib yesterday. Brought my wife and 3 of my kiddos. The entire office was very polite and allowed my kiddos to watch cartoons, run and play, and even gave them books to take home. I left there with more knowledge about life insurance in one hour than I’ve gained in 37 years. Myself, my 5 children are now insured. Why didn’t i do this 20 years ago? I’m grateful for the experience my wife and i had with Mike. Even if you’re not ready to purchase life insurance you at least owe it to yourself to go get educated on what it truly is.

Chiquita Williams Great Insurance. They will work with You to find you the Best options for your Vehichle that work for You. They have Nice Discounts. I Love the Discounts I receive for my Auto Insurance. They are very Hood with letting you know if a payment is missed, and give you time to pay it if you’re late or anything may come up. This is A Plus for Me. I’m happy with them for now. I recommend them.

Alisha Sylvia Super easy to get everything done! Worked directly with Ragan. He was very informative. Easy process to take care of all of our insurance needs.

Shay Kristen was extremely polite, easy to talk to, and very helpful. She took the time to explain everything about my new insurance policy in a way that was clear and easy to understand. I truly appreciate her professionalism and patience, and I feel confident knowing I’m in good hands with her guidance.

Jaquita Brown Dana at the Chalmette location is amazing! She helped me save money as well as get the right coverage that I needed.She was very fast ,knowledgeable,and friendly!!