GoAuto Insurance - Winnsboro (LA)

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Hiromi lucero Vela I had a great experience. The team was friendly and professional, with clear communication at every stage. I recommend this agency for anyone looking for honest, straightforward service.

ISEE MADNESS I was in the auto sales and financing for 9 years and recommended every customer i encountered to charlotte ray and as for myself and my famiky ive used charlotte ray ins agency since i was 28 and im 54 and will continue to use tgeir services until i can no longer opperate a moving vehicle. I recommend charlotte ray ins agency to anyone looking for the best ins coverage at the best price and help in titling or anything to do with DMV requirements they are very knowkedgeable and are willing to share that knowledge. As a client of theirs you are taken care of and helped.

Edward Nigma AMAZING SERVICE! I was in a big hurry and the staff could not have been more helpful to assist me.

sue weathers Mr Wilson and his staff are awesome! Had some issues and Mr. Wilson came to my house on a Saturday morning. He is so attentive to his customers needs. Thank you for always being here to help

Rochelle Hernandez We spoke with Bobbie Leblanc and she was very helpful and gave us a really good rate for our insurance. If you ever in need of auto insurance I recommend you ask for her so she would be able to happily assist your auto needs. Thank you Bobbie for your help and amazing customer service!

Mauria Caldwell We recently built a new home and initiated home owners insurance with Clays office. Months later we finally got our monitored alarm system certificate to their office. Clay promptly refunded us the amount of our homeowners that we were charged without the discount (for having a monitored alarm) for the months that weve had the service! They went above and beyond to save us money!

Renee Graham Huge thank you to Christian and Mary at State Farm for getting me set up with new homeowners and auto all in one day. They provided awesome friendly service to meet my insurance needs. I’m so glad I was able to make the switch! Thank you!

Andrew Lyon I am currently in the the process of moving into a off campus apartment at LSU. I worked with Anthony Torregrossa to acquire renters insurance. Anthony was a huge help throughout the whole processes was quick to respond when I needed assistance and even reached out to my landlord regarding any questions that I was not able to clarify. Anthony was also very personable and felt the experience was more of a friend helping a friend and felt a initial trust through the whole process. When I mentioned I would be obtaining a car he was quick to let me know all of my options and was laying out the details right away leaving no questions on my end because of how well Anthony laid everything out. I would recommend Anthony to anyone who is looking to get any sort of insurance in the near future. Anthony is the man to get it done.