Beneficial Insurance Agency, Inc - Chalmette (LA)

loretta henry I want to thank Ms. Jennifer Jackson for the outstanding customer service she gave me. This location is the nicest, cleanest, friendly, and professional establishment I have ever visited. Ms. Jennifer Jackson is the BEST! Freeway insurance company in Lake Charles has the BEST MANAGER & EMPLOYEES. Ms. Jennifer Jackson is so knowledgeable. She helps get you the best deal that fits your needs. I cant thank her enough. They need more people like her in the insurance world. All the desk was full of happy customers. I would like to think every one of them. Every customer left out with a smile on their faces. Thanks, Freeway, for a great branch!

BT Jones I will tell it like it is. 1. The owner is polite and cordial. 2. Meghan at the front and Jess, works remotely and the rest of the staff shows excellent professionalism, polite and very detailed and patient. They really go above and beyond to help you. 3. I have but just 1 complaint. It is directed at the recent change in operations at HQ and IT. That is, you should be able to click pause or unpause for a month, or however much time you need. This is not directed at the agent or his staff. 4. I like the fact the agent and staff also tell it like it is. There are no hidden rules or fees. I would highly recommend this agency and State Farm as a very clear, affordable auto insurance company

Darlene Adams Ive had a great experience working with this agent. Everyone was very friendly and welcoming. Every time I have called with a question, it has been answered quickly.

Byron Guidry In my experience, this insurance agency is truly best in class when it comes to support. Their knowledgeable and experienced staff consistently deliver exceptional customer services.

tina scott Travis and his team are one in a million. He is always there fir you day are night. He is more than an insurance agent. I would chose him over many others. He is professional and kind and will give his best efforts to help you along in the process of purchasing insurance. Thanks for sending him our way!!!!!

Danielle Johnson Insurance adjuster Brittany was wonderful helping me out with everything I needed. I really think this is the first time ever understanding Insurance by talking with her. Very down to earth and easy to talk to.

Warren Jackson My name is Warren jackson i filed a claim with this company sep 15 2021 it is now November 24 2021 my home is very damage i been trying almost every week to contact someone at that company to see what going on with my claim on my home when i do get the claim rep on the phone he tell they have everything and he doesnt need anything more from me but he said that the claim is over due and it should have been paid off by now still i dont have check from them for repair it looks like am going to need a lawyer this is my next step

Amy Ardoin Great service!! Love that its a place where they know you by name and treat you like family.

Kiya Brooks Had a billing issue and didn’t understand a few things but Alaina made sure to get to the bottom of it for me and explained it very well. I was freaking out and had gotten mix information before speaking with her but she did not stop until my issue was resolved. Thanks so much Alaina for your help, being nice , understanding & patient with me.