Direct Auto Insurance - Baton Rouge (LA)

SunFlxwer Roleplays This insurance company is very responsive and professional. I would recommend this to many people. Thank You

Julie Sers Reba Phelps w/ BOM Financial Services came to my rescue with promptness, efficiency, & so much grace during a very stressful time for me with another local insurance provider. I am so grateful for her incredible industry knowledge, her connections, & her ability to find the perfect fit for my many needs. Reba & her team truly adore their work & don’t stop until complete satisfaction is reached for their customers. That’s exactly how the customer service world should work, & Reba & her team model that to perfection!

David Trosclair Inquired about switching agents. Stacy took the time to explained the procedure in great detail. Calling my agent to see about making the possible switch. Stacy was patient and a good listener.

ISEE MADNESS I was in the auto sales and financing for 9 years and recommended every customer i encountered to charlotte ray and as for myself and my famiky ive used charlotte ray ins agency since i was 28 and im 54 and will continue to use tgeir services until i can no longer opperate a moving vehicle. I recommend charlotte ray ins agency to anyone looking for the best ins coverage at the best price and help in titling or anything to do with DMV requirements they are very knowkedgeable and are willing to share that knowledge. As a client of theirs you are taken care of and helped.

Kanchii K Ida Dossman is the best associate, she immediately got my insurance while staying on call! Prompt and clear communication, I appreicate your help! I highly recommend, Thanks So much Ida ❤️

Nurtured Dreams I was told of all of the options to choose from for the coverage that best fitted my ability to pay monthly. I get updates and notifications via email on all of the various events that may be essential to my needs. This agency is always willing to help out. One of the best parts is seeing my policy statement and knowing how my future payments will look like when I view my policy online.

Patrick Ezell Extremely pleased with the entire claims process. Adjuster Tish was extremely informative and kept me up to date every step of the way. I was treated much better than a “Good Neighbor” I previously had. I was treated like family. Blessed to walk away from this.

dutt928 Excellent customer service! I highly recommend.

sasukewilliams Aletha Marler was very professional, friendly, and helpful. She explained my options and payments in a quick and effective manner that is hard to come by anywhere else in town, and she did this all while multitasking to assist others as well. Ill be staying with Harlan Insurance!

Zayfer G Very helpful staff. I needed to adjust my policy and they made sure everything was set up correctly. I appreciate the excellent customer care