GoAuto Insurance - Baton Rouge (LA)

Brenda Miller Did Has been in business for many years and is the best insurance agent around!

David Henry Took 30 mins to get my insurance and go. Awesome rates, fast auto pay machine inside lobby.

Steve Ferran I have been very pleased with the knowledge and professionalism of Shannon Kuhn. Last year I moved both my homeowners and auto insurance to Shannon and Allstate, and I am very glad that I did. Shannon is responsive and is willing to communicate via both telephone and email. I highly recommend her.

Lorie Oubre Shelter Ins. sure saved me a huge savings compared to Farm Bureau Ins on my Farm. Laura got my quotes very quickly to me. It was an easy decision to switch to Shelter. Very friendly staff and quick service. Thanks...

Ben L I’ve had a wonderful experience with this insurance agency. My agent is always willing to go the extra mile to make sure I have the right coverage at the most affordable price, especially in this crazy insurance market. Rates seem to go up every year across the industry, but my agent takes the time to explain the reasons behind the increases and suggests smart adjustments to help keep my premiums as reasonable as possible. I really appreciate the personalized service and peace of mind — highly recommend!

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Hunter Campbell The Most Hassle-Free Insurance Experience Ever. I’ve been with a few different insurance companies in the past, but none have been as hassle-free as them. Signing up was incredibly easy, and the agent was so friendly and patient. I never felt rushed, and she made sure I understood every detail of my policy before I signed. When I needed to make a minor change to my coverage, it was done quickly with no issues. Their attention to detail and commitment to customer satisfaction really sets them apart.

Rachel Fontenot Heather Monk is awesome! Heather is quick, efficient, and knowledgeable of commercial insurance. All of the staff is very friendly and professional! Give 1st Insurance a call, you wont be disappointed!