Freeway Insurance - New Orleans (LA)

Sheila Lafont Great service! Very polite and explains everything. Just recently changed from Geiko after 7 years to here and seeing actual office, workers and being able to reach them right away to get info is awesome! They have helped me save money. Im living on fixed disability income so every dollar helps. Feels like family already. Thank you Cassie for all your assistance and your kindness. Sheila

Brandy Luker We have been working with Millie since 2021 when we first moved for our home and auto policies and I know that she has our best interests at heart and I can rely on her when I am not understanding or have "what it" questions. She is efficient, timely, patient and kind especially when I am having interpretation issues. Highly recommend if you like a more personal service feeling.

priscilla brisker My husband and I received courteous and informative responses from Michelle Bailey. She went beyond by giving solutions to help us lower our monthly and available discounts for seniors. As well as the perks on our coverage.

Woody Gregoire Called for 2 days straight without a return call, emailed agent and received no reply either. Once I was able to speak with agent Ms. Thigpen informed there was a family emergency and agency closed for a few days. Ms. Thigpen, thanks for replying back to complete updating insurance info! Customer service is very important and Thigpen Agency deserves 5 stars!!

sasukewilliams Aletha Marler was very professional, friendly, and helpful. She explained my options and payments in a quick and effective manner that is hard to come by anywhere else in town, and she did this all while multitasking to assist others as well. Ill be staying with Harlan Insurance!

Mackenzie Morgan Jayde McFerren was amazing to work with! She answered all my questions, explained everything clearly, and made the process stress-free. It’s rare to find someone so knowledgeable and easy to talk to. I’m really grateful for her help and would definitely recommend her and Randy Wiggins Office to anyone needing insurance!

David Page It is really nice to have local access to your agent. If you ever need anything, theyre but a phone call or office visit away. Ive been very satisfied and highly recommend Williams Insurance.

Richard Hebert It has been my experience that you DO NOT always get what you pay for, but you ALWAYS PAY for what you get! With that in mind, Allstates premiums may not be the lowest, but their service has ALWAYS BEEN THE BEST! When Ive needed them, BOTH ALLSTATE and the LENOX AGENCY have always been there for me. Jeff and his staff has consistently given me TOP NOTCH service -- courteously, efficiently, and professionally. When Ive needed to file a claim (and I HAVE DONE SO SEVERAL TIMES) I have always been happy with the claim settlement. When my vehicle was not drivable, Allstate came to me, or arranged for my vehicle to be towed to them. The settlement was always fair, and FAST! The same goes for my house insurance. Claims there did involve depreciation (its a mobile home), but were sufficient to help me repair the damages to my satisfaction. No one is perfect, but Allstates service has been CONSISTENTLY GREAT!

Charese Williams I had such a great experience working with Blake Johnson and his team at State Farm! From the very beginning, they were knowledgeable, responsive, and incredibly kind. Blake took the time to walk me through my options and made sure I understood exactly what I was getting — no pressure, just genuine care. What stood out most was the personalized service. It didn’t feel like a one-size-fits-all experience; it felt like they truly had my best interest in mind. Whether you’re looking for auto, home, or life insurance, I can’t recommend Blake and his team enough. Professional, trustworthy, and so easy to work with!