Frances Fitz-Gerald Jewelry and Antiques - Lake Charles (LA)

Alvin Nguyen Robert Roth Jewelers has a tremendous staff! They are so helpful and accommodate all your needs and inquiries. The young lady who answers the phone is especially helpful and greeted me with a smile as soon as I walked in the doors! Highly recommend that you stop by for your jewelry needs!

Blake Dean Outstanding customer service and care. I went to 2 different watch repair buisness’s for a very simple service, the hand of my watch fell off the watch because I dropped it. I have a vintage omega that runs beautifully and I simply wanted the hand put back on, the prior shops said I need to replace part xyz and wouldn’t put on the hand(very simple) unless I fully restored it and pay an unholy amount of $. Keep in mind the watch ran great before the drop and still does. I came to Micheal’s and explained the situation, they took my watch to the back and in quite literally less than 5 minutes put on the hand free of charge because the job was simple & the other shops tried screwing me over. It was an incredible gesture and I will now give my business to Micheal’s, I’m not promoting that their services are free but I’m simply stating the customer service and care is excellent. I did not anticipate a free service and In fact I tried paying the shop but they refused. I will be purchasing jewelry exclusively from here now because Micheal’s care about serving there customers. I will Include a before and after of my watch below.

thomas kloss The necklace I bought was very noch for the price.

Tim Holstead Bill and Brian Baldwin are simply the best at what they do! Customer service and quality work are priority number one with them. I have used Baldwins for over 40 years, and that will not change.

Elizabeth Foreman My partner and I decided to shop for an engagement ring here, as they came highly recommended for their vintage collection. Kylee was incredibly knowledgeable, friendly, and patient. We found the perfect ring in our budget and they even offer re-sizing. I will be recommending Magpie to everyone I know, and will be back the next time I am looking for jewelry!

jeremy guerin Does quality work and pays close attention to detail. Being fast isnt a good thing in jewelry. I like someone to take there time on custom jewelry and Gary meets all the standards and requirements. My go to guy for personal customize jewelry with a great prices for custom made work.

A A Purchased many jewelers from this story over the years and they always seem to have the best deals in Alexandria. Not sure about the others but I was happy with all my jewelry and went back this past holidays.