Direct Auto Insurance - New Orleans (LA)

Jay Bladen I chose Louisana Insurance 15+ years ago because they are a family oriented company and I didn’t want a customer # attached to me, when I walk thru that door/call the office they know who Iam! They are very courteous and meet our business needs. Which has lead us to using them again in another business venture and referring them to my in-laws. Keep up the great work and god bless.

R B they increased my insurance rate by $200 after I made my first payment. nothing changed about my driving record or credit or anything that could possibly cause the increase. i told the agent that sold me the policy about this and she promised that after i resent proof of prior insurance that it would be resolved and my insurance rates would go back to normal. of course, not even a week later, my insurance rates are back up to the increased amount. i sent them my proof of prior insurance once again and emailed the agent and the customer care email. lets see if they drop down again. doubt they will. i will probably end up cancelling due to these shady business practices.

Pat OBrien Martins personalized service is excellent! I always feel confident that if I ever have any insurance issues, that Martins is 100% behind me. Dr. Pat O’Brien, Ph.D.

Fadi Abboud I like this office every body helpful

Joel Guerra Kathy was helpful & very professional. She answered all my questions & did my transfer without any hitches. I would definitely work with her again if the opportunity arises.

Tiffany Young If I could I would give 10 stars. I dont have such a sour taste about insurance anymore. Hailey has great customer service, patients, and friendly. I had a very welcoming experience when I went to the office as well. Thanks Hailey F.

Brett Morris Great company and very easy to deal with for business insurance and other needs.

Michelle Lee I had such a great experience working with Haylie. She is great to work with and answers all your questions in a timely manner. She will go above and beyond for anything or any questions you may have. I would highly recommend!

Cody Cloud We have worked with Stephanie at Pelican for years and she has been great! Stephanie was especially helpful when our house was hit hard during the major hail storm a few years back.