Direct Auto Insurance - Laplace (LA)

Regina Evans Laura Horton’s State Farm office is excellent. They truly do go the extra mile and treat their customers like neighbors (not policy numbers). They worked to get me the right coverage and were just as helpful when I had a claim. They answer the phone quickly and are knowledgeable and responsive. They reach out to insure my insurance coverage stays current with my needs. The personal service they provide is rare in our computerized society.

judd hadley He has been really helpful with my insurance.

Patricia Schlesinger I’ve had a great experience with this insurance company! They’ve been responsive, reliable, and truly made every process smooth and stress-free. Their team goes above and beyond to make sure everything is handled professionally and in a timely manner. A special thank you to Alexis, who has been an outstanding representative. She’s knowledgeable, kind, and always willing to answer my questions thoroughly. Her attention to detail and friendly attitude made a big difference. Highly recommend this firm if you’re looking for quality service and people who actually care about helping you!

Monica Thedford I asked the representative to mail our Id cards and she stated she didn’t have any stamps….If this is a place of business make sure your customers are pleased because I called her several times.

Brandy Luker We have been working with Millie since 2021 when we first moved for our home and auto policies and I know that she has our best interests at heart and I can rely on her when I am not understanding or have "what it" questions. She is efficient, timely, patient and kind especially when I am having interpretation issues. Highly recommend if you like a more personal service feeling.

Brandy Lacassin Carrie is an amazing insurance agent, she was very informative about the type of policy that fit my needs best, and was able to provide a policy that fit my budget. She made me feel at home and I am so thankful to have met a wonderful, caring person through an insurance office! Thank You Carrie!!

Michael Sinegal Scotty Doucet Statefarm office is amazing . Recently I was in an accident and someone total loss my vehicle , they did an amazing job assisting me through the whole process . Whitney was there for me every step of the way. Even after when I added my new vehicle and another car to the policy she took care of me . Even outside of these measures on a daily basis Whitney does and amazing job at assisting me with my day to day needs. Lacey in the office always assist the best as well and of course Mrs. Jill is great as well. Thanks again as always for being and amazing team.

Carol Allen very friendly and helpful staff