Best & Swains Insurance - Alexandria (LA)

Brandy Luker We have been working with Millie since 2021 when we first moved for our home and auto policies and I know that she has our best interests at heart and I can rely on her when I am not understanding or have "what it" questions. She is efficient, timely, patient and kind especially when I am having interpretation issues. Highly recommend if you like a more personal service feeling.

Christy Wickboldt I cant say enough positive things about Kimball Insurance. From the most polite and helpful staff to the best agent that goes above and beyond to help her clients. Kristy Kimball, youre the best.

John Schexnaildre Hub City Insurange Agency provides excellent service whenever I have a claim or a question. Ashley is very professional and promptly responds to any and all my requests for service.

jonathan freeman Awesome staff, Chelsea is my agent and got to say, she did what she could to get me the lowest amount for my insurance that she could for my car. They really care about each customer that comes in, and you never see them in any other mood but happy.

Pamela McCabe Williams Agency Allstate go out of their way to answer all my questions and concerns. If they arent sure about a specific subject, they will find out and get back with you in due time.

john Last Wonderful staff to deal with. Prompt to return calls and made the whole experience quick and painless. Thanks again, John Delahoussaye

Justice JoyceTV I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

Randy Brown Top Notch

HeatherLanclos Very helpful, easy to communicate with, and full of options when no one else wanted to write us a policy! I highly recommend to all of my friends and family (: