Allstate Insurance Agent: Scott Raley - Lake Charles (LA)

Jay Ballistic Karen Desmond was amazing explaining the insurance i was going to be provided and made everything simple and understandable. I recommend this auto insurance company everybody. Thank you for providing a pleasant experience Mrs Karen.

Andrew Lyon I am currently in the the process of moving into a off campus apartment at LSU. I worked with Anthony Torregrossa to acquire renters insurance. Anthony was a huge help throughout the whole processes was quick to respond when I needed assistance and even reached out to my landlord regarding any questions that I was not able to clarify. Anthony was also very personable and felt the experience was more of a friend helping a friend and felt a initial trust through the whole process. When I mentioned I would be obtaining a car he was quick to let me know all of my options and was laying out the details right away leaving no questions on my end because of how well Anthony laid everything out. I would recommend Anthony to anyone who is looking to get any sort of insurance in the near future. Anthony is the man to get it done.

Dustin New Catherine was extremely knowledgeable throughout the entire Medicare process. She took time to understand my needs and financial situation and found me the best coverage and rate. She also helped me apply for a program thru Social Security that would save me money on my prescriptions.

Jessica Young I highly recommend Wesley at Chris Gaudet- State Farm. He is incredibly helpful and knowledgeable, and he went above and beyond to find the right coverage for my dad and I. He took the time to understand our needs and found us a policy that was both affordable and comprehensive. We are very happy with the service we have received from him. He is friendly, professional, and always willing to help!

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

Hasan Dennis Shell & Associates offers unmatched security for auto insurance. Their policies cover everything I need, and their system is incredibly user-friendly. The support team is polite, professional, and knowledgeable. Yes, the price is high, but the quality of service more than compensates for it.

Tyler Chapman Friendly staff, very knowledgeable about all type of insurance and found me great rates on my home and cars!

Darlene Adams Ive had a great experience working with this agent. Everyone was very friendly and welcoming. Every time I have called with a question, it has been answered quickly.

Spencer Schwab Absolutley the best insurance experiance ive ever had!!! i decided to pay a little higher than what i used to just because i KNOW that i can trust them with my saftey!

Nanessa Bonvillain Monique McMillan has been my agent for years and she is absolutely the best! Great customer service. Always does her best to find the lowest price policy and delivers quick responses to any questions you may have! I refer her to others all the time! She is truly an asset to the company