Jake Slocum TWFG Insurance Services - Ruston (LA)

Matt Word Great rates that saved me $$ on my auto insurance! Friendly home town folks that greet you with a smile and a hand shake every time you go into their office. Excellent customer service without pushy sales gimmicks.

Trudy Alderman Home town service that you cant get anywhere else. Your greeted by name and they have genuine concern about there clientele and neighbors. So thankful for there service in our beautiful little town.

Ebony Ashley Mrs. Sharon and her staff are the absolute BEST!!! She went OVER AND BEYOND to make sure that we had the best coverage for an affordable price. Insurance is necessary and shouldnt be stressful. And Mrs. Sharon made sure of just that!! Thank you soooooo much for EVERYTHING! -The Rubin Family!!!!

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

DURAND Blake This is the Thomas agency in winnsboro,la. Paige has been very helpful and has saved me money on all my insurance. Im very happy so far.

Toni Robinson Walk-in out no hassle

Nicole Purtiman These ladies here are the best! My family has known and trusted Mrs Vicki and this agency for years with our multiple auto and home insurance. -Yes, even with the hurricane they did not disappoint. And Mrs Tania is so sweet and patient with me every time I call with my questions and helps me out and gets me what I want and need. We appreciate them very much!

Sarah Triplett Very helpful in getting that part of the whole new home purchase a breeze. Denice Prothro was especially helpful and friendly, and very patient guiding us through the process and the paperwork.

Diya Chowdhury Shining Insurance LA made my insurance experience seamless and stress-free. Their agents were so professional and helped me find the perfect policy for my needs. I appreciated their guidance and how quickly they responded to all my inquiries.