American Insurance Management - West Monroe (LA)

Brennen Thibodeaux It’s a good place but insurance is really high and every time I try to get in touch with them it’s really hard I’ve tried multiple time and wait over a hour everytime

Storm Randall Been with Kimberly since she opened her door off Perkins! Never had an issue in all of those years. I could get cheaper probably but would never change! Great service from her and her staff. YOU can’t do better!

Gaige Chilton My agent Mike was extremely helpful and he got me the best deal on auto and life insurance on the market!

Macon Smith Great service and especially great staff!

Hannah Fawcett This is the BEST State Farm location I’ve had contact with. Everyone is super knowledgeable, friendly and prompt. I know exactly who to refer my friends to….whether it’s Louisiana or Texas. It’s always 100% Naomi with Terry Bertrand’s State Farm!

Mandi My insurance agent was very nice and service was super fast. The new office is very nice, clean and decorate pretty for the holidays. Ive been with them for almost fifteen years now. Absolutely love going there, the employees always have face smiles on and are always very helpful with any. .

Vanessa I’ve been getting my insurance here for 10+ years and they have always given me great service. The staff are very friendly and they always try to get me the best prices. I would recommend them to anyone and I will continue to get my insurance through them.

Lee Winslow I was overwhelmed and pressed for time to get a policy that I could afford. Their representative Ashley Morris called me and right away put me at ease. She provided me with everything I needed quickly and took care of everything and made it easy for me. I couldnt have asked for a better agent, I will recommend her to everyone!

Eric Cramer Best customer service I received from a retail agency. Very knowledgeable staff, quoted me very quickly and explained coverages I didnt know I needed to have for my fleet but glad I am correctly covered now. I spoke with Christalyn and she was a breeze to work with.

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana