Urban Insurance Agency - Chicago (IL)

Barbara Seggelke The agent is so knowledgeable and does such a great job guiding the client through the ins and outs of insurance purchase. Highly recommend.

Deb Patton Luke Lohmeyer has always gone out of his way to provide guidance and options for our insurance needs. He is prompt and professional, and looks out for the best interests of his clients. For a highly knowledgeable and professional insurance agency we recommend Frisbee and Lohmeyer for all of your insurance needs! Coach Jim and Dr. Deb Patton

Charles Jones I came in for a quote a week ago and Shannon Watson did great. She explained everything to me and also went out her way. I will definitely be back and I will also be referring my friends and family. Thanks Acceptance!

Matt Bystol You ladies are the sweetest

BearsBound0809 My name is Renee Austin and Ive been a State Farm customer with Brian Faulks office for a number of years. I recently was in "fender bender" and for the first time, I had to go through the process of filing a claim. I was so overwhelmed and full of anxiety with the process, I decided to go directly into the office for assistance. I ended up meeting with one of the agents in the office, Glen OConnell. Glen was absolutely wonderful! He walked my through process and handled literally everything. Through this experience, Ive had to contact him on numerous occasions and each and every time, he made sure I understood what was going to happen, what was taking place at that time and what the resolution would be. I just wanted to take this opportunity to say, Thank you Glen for all of your hard work and going above and beyond with providing me truly EXCELLENT customer service. You absolutely are the ultimate "Jake from State Farm"! Thank you so much, Renee Austin

Joe Beare Great people to deal with

Farah Salam Very friendly and helpful I’m very happy how he handled my situation Appreciate ur help Ethan

Dana Hart Doug and his office staff are always helpful and friendly. They work quickly to get claims processed and paid.

Stephanie Henson MaryAnn and the entire team at Southwest Insurance are AMAZING!! Every time I call, I am able to actually speak to one of the staff and there are always so helpful. If you are looking for a great group that wants to provide you with amazing customer service and save you as much money as they can, Mary Ann and staff are the people to do it for you!! Thanks for everything!!