3 /5 Glynis: I had been with this car insurance agency for over 25 yrs, and as a loyal customer, there were never any discounts offered for safe or good drivers, senior discounts, nothing offered. Now and then one of the reps would offer to give more time if you didnt have all of your renewal payment. The last 3 years they have gone up just too much. I had to shop for more affordable car insurance and I found some. That offers more, and Im saving much more money. Being on a fixed income, its hard. So I had to move on after so many years with that company. The company seemed to not be able to lower my rates. Yet I appreciate the workers I had known for so long. Thank you.