Adequate Insurance Group - Edwardsville (IL)

irene atieno A necessary insurance provider and small business in the area. I have worked with Ms. Jojo now for close to one year. I have no complaints about the level of service. There can be some long wait times because it is FCFS. I will continue to support this business. Wear a mask and be polite!

Mark Weeks Lou is friendly and professional. He always returns my calls and texts in a timely manner. Lou always makes time to patiently answer my questions. Lou is very knowledgeable about various insurance policies and knows which is best suited for his clients.

Megan Goodman I started a new business, and Troxell was very helpful acquiring insurance for it! Ben was so kind and patient with explaining to a first time business owner what I would need, and what each kind meant. I really appreciate their help!

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Marc Hoffman Mr. Paul Sutkay was very helpful with helping me understand how insurance works, while getting me the exact coverage that would benefit me the most. He is a professional and I highly recommend using Paul if you want the best care with your insurance needs.

evan aughenbaugh As a real estate professional, I work with many insurance agencies, but Abby Spachman’s office consistently stands out as one of the best insurance offices in the area. Her team is responsive, professional, and truly understands the urgency that comes with real estate transactions. Every time I refer a client, I know they’ll receive top-notch service and are very competitively priced which helps our deals close smoothly and on time. If you’re looking for a reliable insurance agency that specializes in homeowners insurance, auto insurance, life insurance, and other personal lines of coverage, I highly recommend Abby’s team. Their knowledge, communication, and dedication to client satisfaction make them an invaluable partner in protecting you through life’s journey! For homebuyers, real estate professionals, or anyone shopping for top quality insurance coverage, this is the go-to insurance agency in the Midwest! I typically refer customers to request Katie Broad as I have received extremely positive feedback from customers who have worked with her in the past, but no matter who you work with in Abby’s office you will receive service that is second to none.

Katrina Hernandez I recently had some good news about my State Farm policies - an eligibility change! Not only did Stefanies office reach out to me proactively, but Elizabeth worked to get all the policies updated simultaneously, and by the time we were done, I was saving money! Elizabeths customer focus and attentiveness are above and beyond -- it reminded me of the way most companies used to operate. It was truly a pleasure to work with her and I am thrilled with the changes we made together. I cannot recommend Stefanie Curtiss agency enough. Stefanie has clearly taken great care to ensure her customers are truly taken care of!

Donna Fike Love Saelens Insurance. Very efficient, caring and absolutely customer focused. Dave always has the time to handle any issue and does it with such courtesy. This insurance agency is like ones we used to have - small, intimate, efficient and always there for you!! I highly recommend!!