Trae Covington - State Farm Insurance Agent - Springfield (IL)

Michael Hizel Robert was a great help when changing insurance! He went through our prior coverage and showed us where our previous insurance provider had made mistakes and was still able to save us money even when he was providing us better coverage than our last insurance. I highly recommend Robert, he truly has his clients’ best interests at heart and will go the extra mile to help you save money.

Brian Schmitt After watching our rates continue to creep up with our insurance company of more than 10 years, Scott shopped multiple companies with us, found us a fantastic home/auto package, and ended up saving us over $100 a month! Even better? Our deductibles are lower and our coverage is identical to that of our former policy. Scott was friendly, helpful, and willing to go the extra mile for us. Definitely a 5-star experience.

John Zurick Bob Effner is very pleasant and thorough! He makes sure you understand your policies 100% before you leave his office. I am confident with having my policies through Country and Bob!

Melinda Jones Redmon Insurance has been wonderful! They took the time to explain how escrows work for my home insurance and made the process quick and easy. Ill definitely be working with them again!

rosalind latham The progressive office door was kind of hard to find based on the address on the building, but I finally figured it out. The personnel was very helpful and attentive. I got what I wanted immediately and was out the door. It took no time at all.

Terry Cox 100% Great job, great customer service. Will highly suggest you talk to them before making any final decisions. On A insurance agent. I was at the Granite City hall.Is office on memory yoki roadI was at the Granite City office

charlene wells Tom is always very helpful and when we have had a claim, he has taken care of it immediately. When we buy a different car, he assures us that we are covered until we get the insurance cards. We really trust him.

Brian Gilbert Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!

Lynn Brad I used Scott for my auto insurance and he is so easy to talk to ,he is knowledgeable, and he was patient as he walked me through the whole process. 10 out of 10!

St. Jimmy Always fast. Easy to get approved. I was a jerk to the 1800 phone reps and feel really bad. Sorry guys. Alex